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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6825 results found

  1. This would allow for splitting of commissions on products and/or services.

    • Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  2. Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...

    2 votes
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  3. It would be nice to have clients sign once and apply to all consents for that appointment.

    1 vote
    0 comments  ·  Admin →
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  4. Allow group bookings for more than one existing client instead of just the client making appointment. Otherwise, it creates a new profile for all guests except the client making the appointment, and client profiles have to be merged.

    1 vote
    0 comments  ·  Admin →
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  5. Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    11 votes
    1 comment  ·  Admin →
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  6. It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.

    3 votes
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  7. As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…

    1 vote
    0 comments  ·  Admin →
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  8. As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.

    3 votes
    1 comment  ·  Admin →
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  9. Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote
    0 comments  ·  Admin →
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  10. There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution

    2 votes
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  11. Customization on blocks:
    Changing colors of blocks
    Duplicating blocks
    Run a report for all blocks on the calendar
    Select multiple employees at 1 time and select a date range

    5 votes
    How important is this to you?
  12. Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!

    5 votes
    1 comment  ·  Admin →
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  13. Show an icon or something on the appointment letting us know if charts/forms are not completed.

    20 votes
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  14. When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.

    2 votes
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  15. 2 votes
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  16. 2 votes
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  17. Looking for this feature as we have Estheticians who also work front desk. If they are assigned as an Esthetician, they will show available on the calendar even if they are working as front desk. Need to assign different job roles per day in the employee scheduler.

    2 votes
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  18. Show gift cards at checkout instead of having to go into the patient profile to check for one

    5 votes
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  19. Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.

    3 votes
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  20. Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.

    1 vote
    How important is this to you?
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