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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7123 results found

  1. I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
    example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"

    2 votes

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  2. There should be an option for the business to pick if they want a credit card on file to book or not.

    1 vote

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    1 comment  ·  Admin →
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  3. Create a report that shows cash expenses paid out of the drawer for a given time period.

    1 vote

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  4. 12 votes

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  5. 1 vote

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  6. Please integrate a feature in the patient chart that tallys every time we mark a patient as a no show for their appointment. The system currently doesn't track it and we would like to be sure to take deposits for patients that are consistently booking and not showing up to their appointment.

    4 votes

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  7. Under history, it currently only shows the date of the appointment. Due to having many providers here, it would be very helpful for it to show the procedure that was booked for that day rather than jsut the date and time. This allows providers to do a quick glance and not have to click every date to find the right appointment.

    1 vote

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  8. When using the "Copy from Previous Chart" function, the system currently brings forward previously uploaded images/photos along with the charted information. This leads to confusion and potential clinical inaccuracies, especially if the old photos are outdated or no longer clinically relevant.

    4 votes

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  9. Perhaps coding where only one UPC number can be utilized.

    1 vote

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  10. We need to have the ability to pull in charts and forms to all clients at any time. We have a lot of people that just pick up Rx's and I need to chart that every single time but they don't need appointments. So when we have a full schedule and lots of pick ups, it would make our schedule look CRAZY if we tried to schedule a Rx pick up every time. I just want to add the form or chart I need and be done. simple

    1 vote

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  11. We have a lot of clients that pick up rx and I need to be able to chart that every single time and that is not always with a scheduled appointment. It's very inconvenient to have to schedule appts for people that don't need them and then it makes our schedule look crazy trying to overlap our scheduled people with folks that don't need an appointment but I have to make one to get a chart or form to pull in for them.

    1 vote

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  12. In the client, ability to "add new" a form or chart under forms/charts without having to add it to an appt.

    4 votes

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  13. Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.

    Problem with Current Logic:
    This creates several issues:

    Misleading Revenue Reporting:

    The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.

    Discounting down to…

    6 votes

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  14. Ability to have shared services, but location-specific descriptions.

    1 vote

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  15. Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    2 votes

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  16. Allow patients access to review/access their own charts. We have multiple patients requesting access to their treatments/history but have no way to access records. Patients have a right to access their treatment charts.

    4 votes

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  17. We would like the ability to specify what Client information is included in the "View client contact information" permission. This will allow providers to see tags but not phone number, email or address of clients for example.

    3 votes

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  18. The dashboard URL stays the same when toggling between locations. Since Hello Sugar has a single team that manages appointments across all 150+ locations, they would like to build a function between their tools that routes the employee to the location they need to be in by inquiry.

    For example - a client from a Houston location emailed in needing help about their appointment, they can click a link there that takes them to that location in the dashboard. Then, they get a message from an Alexandria client who needs help. This internal function would take them there instead of…

    1 vote

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  19. Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
    Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
    8:00am-8:15am- 15 min set up
    8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
    8:30am-8:45 - Clean up

    It would work just like the clean up times after, but just having…

    2 votes

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  20. appointment email has appointment day of week along with date and time

    2 votes

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