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6510 results found

  1. Full dollar amount tips

    This would make life way more simplified if tips had to be full dollar amounts.

    10 votes
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  2. Configurable Email Blast Send Time

    Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    38 votes
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  3. Custom booking link for automated sms text marketing

    4 votes
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  4. Reports Filter: Staff Name (Active vs Inactive)

    When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes
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  5. Need to be able to see the the whole schedule for a Monday-Friday week regardless of how many provider are on the schedule.

    Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    2 votes
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  6. Clarity on packages based off original service price

    It would be great for the system to reflect the original single service price and have the option to show the discount based off package price. This is essential to show the client how much they are actually saving.

    2 votes
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  7. Enhance Appointment Service Records Report with Timezone Adjustment and Staff Name Display

    This feature would improve the Appointment Service Records Report by adding two key functionalities:

    • Timezone Adjustment: Allow users to view the report in their local timezone, enhancing accuracy and convenience for businesses operating across different time zones.
    • Staff Name Display: Introduce an option to show staff names alongside or instead of staff IDs, making the report more user-friendly and easier to interpret at a glance.

    These enhancements would significantly improve the report's usability, providing more relevant and easily understandable information to users managing appointments and staff schedules.

    1 vote
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  8. inventory

    I wish when scanning out inventory, such as color used for the day, that you could scan all items at once and it accounts for duplicates. This was something that was really beneficial on our former salon software, STX.

    1 vote
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  9. Apply an "Accepts Tips" indicator to each employee.

    Our office has a number of providers that do not accept tips for their services and one that does. We would like the tipping option to not display for those that do not. It is awkward to have to tell the majority of our clients to not tip when the tipping screen opens for the sake of one employee that collects tips.

    7 votes
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  10. Email marketing call to action text button option

    Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.

    5 votes
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  11. Refer a friend

    Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.

    1 vote
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  12. Unopened messages need to be at the top

    Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    24 votes
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  13. Make Charts non-visible to admins due to HIPPA

    Make Charts non-visible to admins due to HIPPA

    2 votes
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  14. Need a way to schedule clinic shutdowns and LUNCH

    you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!

    Also- it allows an opportunity for online scheduling to sneak through before you reset it )=

    Also an easier holiday feature to block would be nice

    4 votes
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  15. When a client pays with cash, the Duo App should populate the service amount on the ipad for client visibility.

    6 votes
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  16. I wish it wouldn't send an email to us when we cancel an appointment for a patient

    I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.

    2 votes
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  17. sales summary report if you could click on one of the categories and it would have a drop down

    it would help if on the sales summary report if you could click on one of the categories and it would have a drop down that would show all transactions under that category.

    3 votes
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  18. Improved patient check out experience

    You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…

    1 vote
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  19. Inventory Tracking Enhancement: Lot Numbers and Expiration Dates

    This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:

    • Add fields for lot numbers and expiration dates in the inventory management system
    • Enable tracking of products by lot, improving traceability
    • Allow for better management of perishable or time-sensitive inventory
    • Facilitate easier recalls or identification of expired products
    • Enhance reporting capabilities to include lot and expiration information

    This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…

    41 votes
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  20. As a digital marketer zapier needs to pull in real data not mock clients.

    Also there needs to be a in client information the dollar amount spent and allow tags.

    2 votes
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