5883 results found
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fix if two people use the same phone number
When adding the same phone number for multiple people ie mothers/ younger teens it gets confusing when they text the office it defaults to one or the other but its never correct. How can we simplify this, can it be by birthdate?
4 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
38 votes -
No-Show Notifications with more "Assertion"
Instead of a gentle "Your appointment has been cancelled", the No-Show message would hold a more appropriate tone if it was "You've been recorded as NO-SHOW for your appointment".
4 votes -
2 votes
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show the full service name on commission report
Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.
1 vote -
addons
We just added our first add-on! Yay. But we have discovered you cannot actually see that there is an add-on in the mobile calendar without clicking into the apt and reading carefully. This needs to be visual and bold.
We are having reception leave notes to staff on top of their shift for the day in a block, but pls make some kind of add-on marker!! or they will totally be missed. Building it was easy though and we are excited by this option!
3 votes -
Membership Transaction History Report
Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.
Also helps if clients can see their balances through their own client portal
1 vote -
Allow us to mark messages as unread
we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed
120 votes -
5 votes
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Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
4 votes -
Forms not in appointment details page online
For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,
1 vote -
Add the Service field to text messages to providers for Client Bookings.
Allow provider to see the the service name in text message notification to providers on Client Bookings.
1 vote -
Include "Yea/Yeah/OK" as a "Yes" in reminder texts
Include "Yea/Yeah/OK" as a "Yes" as an answer to the text reminders to confirm an appointment.
We know how clients are: type yes to confirm and they answer Y or Yea, or Yeah, and the system does not recognise that!
Thanks4 votes -
A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
3 votes -
3 votes
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Chart accessible by double clicking appointment
Please provide access to patient charts more easily- Double click on patients appointment and it will pull up?
2 votes -
Add a way to select multiple add on services when adding them to a service category
Currently, it seems like the only way to add “add-on” services to a service is to select one at a time, opening the menu each time. If there was a way to check multiple services under that menu, it would make the process much more streamlined
4 votes -
Fix the tag summary report
We would like to be able to use that report to track a specific client group who comes to our spa.
2 votes -
Ability to break vouchers down into smaller segments
It would be nice if the system was smart enough to apply a 90-minute voucher to a 60-minute appointment and then have a 30-minute remainder. On the same topic, it would be very convenient if the system was smart enough to know that if a client has a voucher in their account that could be used to partially pay for a service that you would be given the option to do so. It something isn't exactly the same price then potential payment options are ignored.
2 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
7 votes
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