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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Allow an additional drop down menu on the Bell icon to view appointments booked by clients

    4 votes

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  2. When vouchers are expired on the client profile, request for additional display measures such as a red font or crossed out text

    4 votes

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  3. Allow us to split payments across multiple cards when a client is paying for products and services.

    2 votes

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  4. When adding new employees it happens so infrequently it's easy to forget the process. Would be great when adding a New Employee to have a prompt to guide what to do

    1 vote

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  5. We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.

    23 votes

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  6. Inaccurate reporting

    6 votes

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  7. ...along with next column showing that date's total duration to help with overtime summations. It is extremely time consuming to have to eye ball reports to identify when overtime math should be used on a day by day and week by week basis. Another nice option would also be a week by week total. I am quite sure that in most states that overtime calcs are only evaluated on daily and weekly basis and providing those two totals would be fantastically useful to all managers and payroll processors. It doesn't matter for my businesses, but it would probably also be…

    2 votes

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  8. Business wants to be able to deduct fees or products purchased at the business from commission instead of having to charge them for it after being paid out.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 4 votes

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  10. It would be awesome to have the ability to customize what data shows on reports as well as normal information pages. For example, being able to add a "date purchased" or "last date used" column to the gift card screen.

    Our old software allowed customization on virtually every display of information, and it made life much easier for things like looking up lost gift cards.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    17 votes

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    1 comment  ·  Admin →
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  12. Our company's logo looks terrible inside a white square! Please allow the system to read transparency information from PNG files so we can make a cleaner looking banner for the client-facing booking experience!

    8 votes

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  13. Many customers opt to tip via Venmo, and the business would like to be able to capture this in reporting, but also outside of the system so they do not incur cc fees

    6 votes

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    1 comment  ·  Admin →
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  14. 1 vote

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  15. We created a from for clients to approve electronic signatures and would like to control that form being the first form they see/complete, before moving on to the rest

    3 votes

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  16. A report specifically around add-ons and the commissions that are tied to them.

    7 votes

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  17. Client would like to see a place within Caller ID of any calls that she missed (so she knows who to call back if they call after-hours or she is busy with a client).

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. The ability to have the card swiped first, then the client signs and adds gratuity if desired. Currently, we have to sign and add gratuity first before swiping. Client does not like the order and says everywhere else in the world is currently doing the opposite order for charge outs.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Ability to report on applied offers across all reporting, including the Detailed Line Item and Product/Service sales reports.

    3 votes

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  20. being able to calculate franchise fees at each location

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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