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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7463 results found

  1. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    49 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view

    5 votes

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  3. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    7 votes

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  4. Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes

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  5. We would the ability to create a second column for staff members so that their assistants can take on some of their clients for specific services.

    Example: a client books their single process color with the service provider listed online, but on the back-end, the assistant would perform the actual service.

    6 votes

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  6. When a client late cancels or no-shows, BLVD defaults to 50% of the service amount, but we would like to make this percentage customizable to reflect what is on our website. We are doubling the service amount by adjusting the price, but it is a manual process we would like to automate

    7 votes

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  7. Some service providers prefer not to provide services for specific clients, but they are welcome to book with others. If there was a block function, we would not have to manually change appointment times/dates on other schedules.

    91 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  8. Very useful to show a report over a time range of what promos or discount codes were used. This can help a business determine if their running promotions are having traction, also used to audit whether the discounts are being used properly.

    5 votes

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  9. there needs to be a way for certain services to be scheduled before others. For example: color should almost always be booked before cuts. Currently the services just bounce to the first available regardless of time or sequence.

    3 votes

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  10. 2 votes

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  11. We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.

    2 votes

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  12. This would allow the aestheticians to see all potential allergic interactions with product on the client ticket quick view on the ticket. It's quick access. I hope that made sense!

    3 votes

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    1 comment  ·  Admin →
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  13. Currently, all services need to be assigned one by one even when the service category is toggled on. Instead of all of them being toggled off at the start, it would make things easier to have them auto-toggled on and admin can toggle off the ones that don't apply.

    5 votes

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  14. When cancelling multiple appointments from the client profile - currently I can only cancel one at a time. After each cancellation, i'm returned to the Front Desk. Is there an option to revert back to the client profile so I don't have to search the client again and repeat the whole process?

    2 votes

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  15. 9 votes

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  16. Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.

    7 votes

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  17. Incorporate status of Paused into Memberships report rather that Active.

    5 votes

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  18. Ability to specify automated sends of reports i.e. owners/managers receive weekly sales report

    90 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  19. This feature used to tell who made the alert and that would be really helpful to have back

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  20. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    12 votes

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