6457 results found
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Hiding client phone number in Contact Center
Staff privilege groups are set to hide client contact details, but staff is currently using Contact Center to alert clients that they are ready for their appointment. They will need to use the Contact Center, but the phone number needs to be removed
4 votes -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Notification for client arrival at front desk
When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.
8 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes -
Assign Stylist Intake Forms
Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."
4 votes -
Multi-merchant deposit/account credit solution
Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.
10 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Allow Service Option Groups to be shared across all services (toggle on, off, and add new)
It would be very helpful if when you create a Service Option group that you can use that same group on another service by toggling it on. That way if there are standard addon types that you create for Lashes, or Nails, or Pedicures, etc. You can turn on the option group for the service without having to recreate them for every service. I envision that the service option group page would just show all possible groups with a toggle on/off slider and still option to create new groups.
2 votes -
checkbox assignable services
create checkboxes and click all assignable services and update once when onboarding a new employee
7 votes -
daily calender viewing
It would be very helpful if there was a way we could condense the viewing screen to be able to view the whole day without having to scroll up and down. It would make for faster booking and less mistakes because you could see the whole day all at once.
3 votes -
Reporting: Unpaid appointments report
Report detailing all past appointments that do not have a payment associated.
2 votes -
Allow limited access to the Sales Tab
Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.
6 votes -
Allow negative numbers in beta report filters
I have tried to filter a beta report to only include discounts. The filter doesn't allow negative numbers, so I can never get just the discounts included.
1 vote -
Memberships - Expiration term starts after first use
Business would like the option to have the membership term to start after the first voucher is used, instead of expiration date being based on purchase.
1 vote -
Service Provider Tags for Easy Client booking, tags searchable within the Dashboard - Details Below
Per Fox & Jane's request: "Essentially our goal is to have every service provider tagged with their specialties (i.e. blonde specialist, cutting specialist, etc.) and to have those tags searchable within BLVD. The reason for this is because our customer care team handles all location bookings and it's very hard to keep track of every stylist's specialties. Currently, we're using a Square space website internally that has searchable tags, however, we would LOVE to use blvd for this instead (if possible)."
1 vote -
More fields added to both the register section / register closeout reporting
- "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
- Include a separate field: employee and vendor name
Attached report for your reference.
7 votes -
Accounting / Reconciliation Report
Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…
4 votes -
Vouchers - Set expiration date after cancellation
Business would like to be able to set an expiration date for any remaining vouchers when a client cancels their membership.
11 votes -
More customizable forms
It would be helpful to be able to change the font/color/sizing of text in all fields of forms. More customizable features for the appearance of forms.
20 votes -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes
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