6135 results found
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Intake forms process for walk-in appointments
Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.
16 votes -
Field for Employee id # at staff level
Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)
3 votes -
Cancellation Reports
Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!
100 votes -
Improved shared membership functionality and better visibility into sharing member
For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.
5 votes -
For multi location operations, ability to give other accounts a simple "view" mode that shows them the schedule at other locations
This would allow other locations to call each other to shunt clients to alternate locations, give information to clients saying "we're unfortunately out of appointments today, but location X has a 5:30pm available and I can connect you to that location if you'd like to set up an appointment with their concierge." Also useful to create inter-salon competition and schedule envy/understanding.
I would love it if I could say to my managers, please look at the holiday hours for location X, and duplicate them for the month of december, without them having the same management level access at multiple locations.
1 vote -
In Reports, have the main column "frozen" so that scrolling left to right still would show the service providers name
Rather than having to keep going left and right when you lose track.
4 votes -
promo codes tied to services
there should be a way to limit promo codes to certain services or service categories.
4 votes -
Deposits for services
Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.
12 votes -
Ability to hide "New Products" button under privilege settings.
To allow franchisors to hide the ability for franchisees to add new products without their consent. Also, the same could be said about owners not allowing staff to add new products without consent.
2 votes -
This appointment should repeat should be available when editing an existing appointment
Currently able to make appointments repeat at the time of booking by clicking Edit details before confirming the appointment. Once the appointment is confirmed there's no option to make it repeat
3 votes -
Change "Add $80 - $190" to Add Service to Cart
We would like to see the book button change from: "Add $80-$195" to "Add Service to Cart" or "Add Woman's Haircut" or "Add Woman's Haircut with <Stylist's Name>".
We believe "Add $80-$195" confuses the Guest even more as to price.
3 votes -
Make Stylists' picture bigger when choosing a professional
Images are very small and hard to see, would like to have them bigger for clients trying to recognize a professional they saw during a previous visit
4 votes -
Appointment Ratings Report
Appointment ratings download
26 votes -
Disable SKU for product
Add the function to disable a SKU in inventory (not delete) so it doesn't show in an inventory report but is available for historical reporting- Allison request*
2 votes -
2 votes
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Make the font color for services (booking) in a color that easier to read
A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.
23 votes -
For multi-location companies, have an automatic tag or name component that labels the client's home-site or if they are multi-site
This is CRUCIAL for large operations that have multiple clients with the same first and last names.
Scenario:
John Smith_1 at Location 1, 18 visits
John Smith_2 at Location 2, 25 visits, location 1 4 visits
John Smith_3 at Location 2, 30 visits
At current, all of these clients would be John Smith, which could cause A LOT of problems in booking phone appointments. If the clients are self booking it shouldn't be an issue.
I think what should be done is that clients that have identical names have auto label as follows in this scenario:
John Smith1 would…1 vote -
Being able to filter ALL transactions with product sold
To be able to go back and make sure people are getting credit for their product sales.
2 votes -
Have the option to book clients but not block time
As a commission salon, having staff have the ability to book clients without blocking themselves . This becomes a problem with potential to steal company time by deleting a block top show that they are "in salon" when they are actually not. Also, salon poilcy runs that staff needs management approval before leaving early or coming in late.
3 votes -
Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
41 votes
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