7117 results found
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Cloud based daily logbook
Daily logbook function - where managers and owners can see what happened the day before.
Fields can be customizable and could include:
client count - with space for last year count
daily sales - same as above to see sales from date of last year.
issues that need to be addressed, customer complaints ... etc
Would be great if could be automatically emailed out at a specific time after the day has ended.
2 votes -
Staff Availability Schedule Report
We would like a report that can be exported and sent to our staff showing their schedule for the upcoming week, month, etc.
8 votes -
Beta Report for comprehensive payroll purposes
Rows are service provider
Columns wanted:
Total hours worked (total for range)
Hours subject of overtime (set for your jurisdictionRegular hours without overtime hours
% utilized
Service sales
Service clawbacks
Voucher or membership totals
Product sales
Product clawbacks
Tip commission
Net sales
Total discounts
KPI columns:
Average appointment duration
Average time +/- clock in from scheduled shift start
Average time +/- clock out from schedule shift end
MoM, QtroQtr, YoY growth for service sales, product sales, net sales
5 votes -
Guest Profile Photos
We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.
27 votes -
Need option to remove 'gratuity' when online booking
We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.
2 votes -
9 votes
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Choose Different Forms at Check-in
I'd love to be able to flip through different guest check-in forms instead of having to go one-by-one.
1 vote -
1 vote
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Be able to see how long a previous service lasted when browsing a client's history
Instead of only seeing what time that previous service was booked at.
Provide more details like "1h 30m" or "11:00am-12:30pm" for example4 votes -
service fee should be able to be set as a % not only a dollar amount.
Because - one service charges a different rate per stylist or colorist... For example a womens haircut... we have 5 different rates depending on who is doing it. It would be confusing to the customer to put women's haircuts 5 times with a stylists name behind it. Most of our services are a different rate for per staff member as well all of our services. It would be so easy just to put out 10% service charge in and that is what it would be for all services and who ever does them.
3 votes -
3 votes
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Custom pricing for the add-on service
When adding a blowout through the normal way of booking it honors the price, but when going through add-on and adding the blowout that way it just has the base price, if there is a way to add on the that service but honor the stylist custom pricing!
2 votes -
Prebook Symbol
It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.
5 votes -
18 votes
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1 vote
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Services that have conditions to be met
Such as; this service can only occur within 3 weeks of other service, service can only be booked once a month, service can only be booked before certain time, service can only be booked alone, service can only be booked with another service, service can only be booked as a series. Forcing clients and staff alike to observe these restriction/conditions would be very useful for more complicated service procedures but keep businesses running much smoother
2 votes -
2 votes
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Ability to limit what reports privileges can run
Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.
For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.
5 votes -
don't allow clients to cancel within 24 hours
we just had a client cancel her appt via blvd day-of. we got an email that she cancelled yet her appt was still on our schedule
1 vote -
12 votes
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