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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7097 results found

  1. We should be able to edit a purchase order after saving it and clicking Next. Sometimes we receive the wrong item or an additional item, and it seems unnecessary to have to create a new PO for just one item rather than be able to edit/add it to the existing PO. This would also help POs match invoices across the business.

    11 votes

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  2. 1 vote

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  3. 1 vote

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  4. I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    17 votes

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  5. 1 vote

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  6. 4 votes

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  7. It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)

    1 vote

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  8. Super helpful for online + in salon inventory.

    3 votes

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  9. Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

    1 vote

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  10. 2 votes

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  11. Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.

    5 votes

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  12. Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.

    In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.

    Additionally the "flexible mode" shouldn't be a before or after, it is more logical…

    1 vote

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  13. Would love to look back on waitlist appointments that were not added to the calendar in order to understand what we are turning away

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…

    9 votes

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  15. I would like the texts to stay so I could click on another tab and my message that I'm working on won't be gone.

    4 votes

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  16. 1 vote

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  17. It would be awesome to see messages that were previously sent to a guest right when you click to message them from their profile (almost like a text thread that pops up when you go to type a message) - instead of having to go into the profile messages section to view the previous thread. We've accidentally sent multiple messages to the same client because we forgot to check if they'd already been contacted. Would just be really nice and convenient!

    6 votes

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  18. Current liabilities reports are a snapshot in time at the current moment, but that makes it difficult to reconcile previous time periods. Liabilities should include a date field to be able to go back and see the liabilities for Dec 31 or June 30th.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. When performing a refund you are required to choose a refund explanation, however this is only visible on the refund order. This should be a optional column added to the Payments and Refunds Beta report so that you could filter, sort or count how many refunds you have for "customer service" vs "defective product"

    8 votes

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  20. The ability to sync iCloud and Google calendars is excellent - however, for those of us with work calendars on Outlook, we're unable to sync directly to Blvd. Adding that additional feature would enhance this already great feature.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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