5874 results found
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Change the message you get when one thing is unavailable online so there is a call to action.
When any service is sold out or not available the day they are looking for it tells the guest "No time available try another day". That is making it sound like the entire day is sold out when it is just one service in their order. Or there may be something very similar that is available. By just saying "Choose another day" that person may just jump to the next place.
There should be a call to action for the guest i.e. "One of your services may be unavailable please contact ###-###-#### to speak with a reservationist". At least this…
4 votes -
Remove product categories
Ability to self-manage and delete product categories
24 votes -
2 votes
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Customize whether resource is busy during processing/transition time OR Client Transition Time
Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.
3 votes -
Custom payment terms applied to membership subscription
i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.
4 votes -
Custom term length memberships
Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.
15 votes -
Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Report to show an average on what each client spends
Report on which clients are our overall top spenders (throughout multiple services at the salon). We were looking for our top 160.
24 votes -
Add Product Recommendations to Client Profile & Appointment
When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended
4 votes -
For the duration of the pandemic, have the self booking clients prompted to confirm that they are not exhibiting a fever...
...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).
Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…
4 votes -
Ability to discount purchase of gift cards
Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card
4 votes -
Advanced Resource Reporting
Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource
7 votes -
Ability to hide a client's last name in privilege group settings
Within privilege groups/settings, give the ability to hide just the client's last name from a certain privilege group (stylists). Today, the options are to hide all client info or full name. Reason is to protect client details from stylists (concern is around stylists finding clients on IG/FB with first and last name).
3 votes -
Ability to have alternating membership benefits
(Ie. January 50 Minute Facial, February 30 Minute Facial and so on; this is a current membership we have)
1 vote -
Allow for separate google analytics/facebook pixel usage per location rather than whole chain
In practice, I understand that the current tracking allowed is injection of google analytics/facebook pixel per the booking widget in one instance for all locations. Would be useful to differentiate this per location. Additionally, it would be great to have specific fragment URL links to link directly to booking widget of specific location to save clients one further click.
6 votes -
When client chooses a date that doesn't have any available bookings, it should show them the next available appointment
Currently shows emoji and that there are no times available. I suggest that this is an opportunity to show all of these and them to be clickable/tapable
- Next available time with selected staff
- Next available time for selected service
- Next available time with selected staff for selected service
2 votes -
Paused date field for membership status and reporting
Would like the ability to report on the date that a membership was paused.
4 votes -
Allow Services to tie to only a room/resource without a staff member
prospect wants to use this for halo therapy and sauna, but application applies to float pods etc
3 votes -
Customize Alternative Payment Options
These can be options we can CUSTOM create in our Dashboard.
Therefore if someone misspelled the word or capitalized it will not interrupt reporting.
2 votes -
Allow Staff to see client notes (ie. Formula Notes) but not client contact information under permission groups
Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section
10 votes
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