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  1. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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  2. Business wants the ability to create custom post appt ratings emails sent to client or have the ability to add link within email.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something

    13 votes

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    1 comment  ·  Admin →
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  4. Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place

    8 votes

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  5. In the Group Appointment workflow, the button to "Add More" is not as intuitive as an indicator such as "Add Guest." Ideally, a differentiator such as "Add an Additional Service" or "Add Guest" would be more clear.

    1 vote

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  6. Feedback to remove the online product purchases (packages and memberships) from the Group Appointment workflow in the online booking section.

    1 vote

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  7. Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes

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  8. At the moment the only cue is the top left stating which location account is being used. Suggestion to include in the dialog box "You are sending from LOCATION". Often I am sending messages from the wrong account which will confuse clients and also probably cause mistakes in the future when the client responds to that account and the receptionist of that salon works on that thread.

    Another great feature would be the ability to push the conversation to a different location where as the number the client is working with is retained but that thread is pushed to the…

    2 votes

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  9. Client is asking for the ability to add Business Charges from the manage business tab as opposed to having it in the manage location tab.

    1 vote

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  10. Printing a filled out form takes up a huge amount of paper: our one page massage form is 6 printed pages when printed from the electronic version on Boulevard.

    It would be great to have a system like the form design where you can design a printed version of the form data so you can have a more compact size.

    6 votes

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  11. We store formula histories in the client notes and some of our stylists like them printed. There is no good option to print the notes, so we have to copy and paste into word to be able to format them. A printable report of this would be awesome.

    13 votes

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  12. It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in

    3 votes

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  13. When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment

    1 vote

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  14. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    6 votes

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  15. This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day

    1 vote

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  16. We like to prebook the client while they're still in the chair, but there's currently no easy way to go about this without starting at zero with a new appointment

    1 vote

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  17. 1 vote

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  18. ...within salons such as # of guests at a time, time between appts, number of staff working concurrently. There may be some slight adjustments to match maker that would greatly benefit those urban-salons that would be subject to such regulations.

    Use case; limited amount of concurrent clients.

    Option to set concurrent clients at a limit, disallowing manual and client self booking beyond that set limit.

    Use case; limited amount of concurrent staff.

    This would likely be manually controlled by salons.

    Use case; time constraint requirements on time between clients for sanitation protocols.

    Option to add a buffer to all appts…

    1 vote

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  19. Ability to alphabetize and/or custom sort staff in the schedule view for easier schedule publishing

    1 vote

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  20. See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have

    8 votes

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