6418 results found
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Booking questions for booking widget
Prior to booking, widget should prompt client to answer the following questions:
- Is this booking for you?
- If yes > normal booking flow
- If no > is this booking for a minor?
13 votes -
Ability to view all location pay rates under biz management tab for staff that work at more than one location
Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.
1 vote -
Next Day deposit for Credit Card Processing
Credit card deposits should happen next day not 2 days later.
5 votes -
Push Notifications for client arrival include appointment details so staff don't have to open the app
On practitioner push notifications when they receive the message that the client has arrived, is there a way to add the service type, and length as well? ex: Kyle Frederick has arrived for his 60min Ashiatsu Massage
This would help our team be more efficient as the practitioner knows right away beforehand what their next service is, so that they don't have to check the app, or BLVD schedule online.
2 votes -
Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
44 votes -
Primary location on the client profile
Ability to filter client list by client's primary location (rather than completed service locations.) Would also take into account all closed orders rather than just service sales (i.e. client purchased multiple gift cards through a specific location).
4 votes -
Ability to turn off review requests
The reviews we receive through the follow-up emails are great, but they exist in a closed system (Boulevard) and aren't showing up anywhere on the internet that our potential clients can see. While you offer to post these reviews to various rating platforms (Google, Yelp, etc.) we are finding that very few clients are actually doing this. We've seen a noticeable drop in the number of reviews we get on public platforms and I feel that will be a bad thing for us in the long run.
4 votes -
Resources bookable for services without service providers
It would be helpful to be able to book a room as a resource without needing a service provider tied to the appointment. A lot of businesses have services that do not require a provider.
11 votes -
4 votes
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Adjust subscription renewal behavior
When a subscription is due for renewal, it will be in a past due state from midnight through the time of automated renewal at 5am. It would be helpful if the membership remained active until a billing failure prompts a Past Due state.
This is particularly causing issues with accurately tracking subscriptions reporting data since data is distributed at 2am PST.
1 vote -
Preset Appointment Locations
Ability to have preset appointment locations saved to track where a given appointment is set to be performed (e.g. hotels, banquet halls, other places frequently booked for service locations).
1 vote -
Cancelation Emails for both Client and Stylist
Client and Stylist should get an Email confirmation upon cancelation, regardless if the client cancels it, or it gets cancelled in house... Either way, an email confirmation should go out under every circumstance.
1 vote -
Allow more options for Offers
I would like to see the ability to limit offers to smaller segments of the audience using more filters. It would also be great to have expiration dates for offers, that way we don't have to remember to delete them when they are done.
14 votes -
1 vote
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Provide analytics or data around where users are "dropping off" in booking flow and why they're leaving
Also include percentage of users who visit one page on a site and then immediately leave
4 votes -
intake form link has an ad tracker attached
Can we remove the ad tracker link click.pstmrk.it from the intake form link? Clients using ad blockers in their internet browsers get a warning not to open the link.
3 votes -
Intake form landing page is displaying formatting code
The code entered in the client instructions part of the details page that shows up in confirmation/action needed emails is displaying properly in the emails, but when you click the link it takes you to the appointment details page where you can see the all the formatting code for the client instructions below the address and map.
2 votes -
Quantity Guardrails for Purchase Orders
Ability for system to factor in unit quantity during purchase order process (e.g. X shampoo comes in packages of 6 - only allow units of 6 to be ordered)
5 votes -
5 votes
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Option to cancel an appointment and move the client to the waitlist
Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist
12 votes
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