6355 results found
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Disabling booking confirmation emails
Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard
9 votes -
Option to have loyalty to be based on tenure
Rather than dollar based loyalty, would like to have the option to see when the client joined or had their first appt with us so that we can give them an "Anniversary" point redemption
3 votes -
Gender field for clients
Ability to add/adjust gender on a client profile for marketing purposes (ability to filter under the Clients tab)
Glosslab runs campaigns specific to the client's gender and would be useful to have to target the correct clients.
13 votes -
Beta reports: "Booking source" attribute in appointment service records report
Include a booking source reporting attribute in the appointment service records report to help businesses identify whether the appointment was self or staff-booked
12 votes -
Ability to distribute gift cards digitally via the front desk
Allow for the front desk to email gift cards purchased at the business to a client
47 votes -
Collect Address within Booking Widget (franchise optimization)
Collect client address in booking flow or somewhere else for business to be able to see where clientele are located and if there is opportunity to open an additional franchise nearby
9 votes -
Alert when a stock is low for products on the booking widget
notifications for products being sold online through the booking widget to prevent over selling and refunds
3 votes -
Beta reports: add redeemed order number attribute to voucher and gift card redemption reports
Right now, we are able to report on redeemed order ID but redeemed order number would also be beneficial
6 votes -
Option to turn off discounts now that offers are available.
I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.
1 vote -
Apply the offer to only one service and not each individual service.
Right now, offers are added to every single service in one appointment.
9 votes -
Have a nickname that is used for clients to see
We have some stylist with the same name so we have nick names that clients know us by sometimes. What i dont like is the stylist first and last name is being posted on the online booking feature, which really shouldnt be allowed. We need to have though a first and last name in order for the payroll service to process payroll.
3 votes -
Donation Link
We have a great community that's been a huge support to us and some have offered donations to help us make it through these hard times.
We'd like to set up a Donate button/action that we could add to the front page of our website, email blasts, social media profiles etc.. similar to how we have added the booking widget
4 votes -
When an appointment has a deposit, it goes to account balance. But if the client has multiple appointments, they will exhaust that balance
So that future appts don't have a deposit. This is confusing to the staff and client. It should be that the deposit (and only that portion) for a particular service is FORCED to be used for the particular service that created it. Lapsed appts with deposits should have option of automatic redemption of it.
For example if a service is $10 and deposit is 50% but client has 4 repeating appointments of it. Checkout of 1st appt will show ACCT BAL of $20, client will pay, staff will use ACCT BAL and potentially even tip from the balance... Expected behavior…
8 votes -
Notes visible within a blocked time
Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.
11 votes -
We need a notification when rescheduling a service if the service provider doesn't offer that service.
We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.
5 votes -
2 votes
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Product - Separate Merchant Account Abilities
This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.
5 votes -
For notification activity when not on the clock, save notifications for when clocked on or schedule resumes to come as a large batch.
This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".
Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…
1 vote -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Searching a stylist's name for their availability
It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.
1 vote
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