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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7577 results found

  1. Ability to create marketing campaigns from mobile device for easy photo uploads.

    2 votes

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  2. Alert on client profile that states when they have a past due balance and the total past due balance as well as a way to send out monthly balance due invoices to clients.

    66 votes

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  3. Create an additional tab under the Manage tab or gear icon labeled Series. Memberships and products will live under this tab rather than living under Products.

    8 votes

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  4. 3 votes

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  5. With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them

    12 votes

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  6. There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    19 votes

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  7. When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.

    You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.

    3 votes

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  8. Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.

    2 votes

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  9. Have price changes show up when clients are paying for future notice

    1 vote

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  10. being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.

    2 votes

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  11. oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…

    13 votes

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  12. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    7 votes

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  13. A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once

    6 votes

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  14. The business wants the merchant processing fees to automatically go into Quickbooks.

    3 votes

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  15. The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.

    4 votes

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  16. When clients have forms to fill out upon arrival, they check in which notifies the service provider they have arrived but then have to fill out the forms. Our stylists are going to get them before they have barely even touched the form. I think this would be easily avoided if they were not marked as checked in until after their forms have been completed.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)

    7 votes

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  18. 1 vote

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  19. When adding an appointment to my calendar.
    Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.

    2 votes

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  20. To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.

    4 votes

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