7186 results found
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Allow manual control over the timing of text alerts sent to therapists that they have just been booked to provide a service.
Let the reservationist control when an email alert is sent to a therapist stating that they have just been booked to provide a service. This will allow reservationists time to move appointments around on the schedule and perform other adjustments before alerting the therapist regarding final arrangements.
Currently, booking alerts are uncontrollable and precipitous. Therapists often receive booking alerts before the reservation has been finalized, so if the expected appointment does not show up on their schedule after all, or in the way the alert told them it would, therapists become confused.2 votes -
Support
It would be helpful to be able to actually speak to someone whenever a question/problem pops up. The support is great but sometimes time doesn't permit typing and waiting for responses.
2 votes -
Unenroll Clients From Loyalty Program
We should have the ability to unenroll clients from the loyalty program.
21 votes -
option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history
option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history
2 votes -
Order of months in Beta Reports
When adding in "columns grouped by month" in a beta report, the months should be in chronological order if the report date range started the year prior.
3 votes -
Deposit in $ option in addition to % option
I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)
29 votes -
Remove client's last name from confirmation and reminder email
Ability to remove client's last name from the confirmation and reminder email greeting
1 vote -
17 votes
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Limits on Group Appointments
I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.
Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.
7 votes -
Provider requests on multiple services
when adding OR removing a specific provider as a request, it would be nice if the heart next to the name would be added/removed from all the services for the same client, instead of having to click each individual heart if they are getting multiple things done
5 votes -
Better credit card decline messaging
Better credit card decline error messages. More informative on why it declined, what it means, and what to do.
5 votes -
More detailed error message when payments are blocked
The error message that pops up when payments have been blocked are unhelpful as it doesn't specify the reason for the error. There should be a more detailed error message to let customer's know that payments have been blocked.
1 vote -
Allow Vouchers to apply to Products
Would like to set vouchers to cover produts
29 votes -
Amount of time between appointments
When rescheduling an appointment at checkout, it would be helpful to see the number of weeks between the client's last appointment and the appointment that day.
For example, when checking out, I currently have to manually count the number of weeks between the client's last appointment and the current appointment. It would be helpful to have it calculated automatically when rebooking.
3 votes -
Visibility of Unconfirmed Clients from the Mobile App
We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.
9 votes -
make address a mandatory field when registering for new guests
Perhaps make it an option in case some businesses don't want it, but we are constantly chasing ppl for their addresses. It's hard to remember at check in check out. Our old booking system had a flag/alert to remind you to get address when checking out so that was at least helpful. We send New Guest cards and Holiday cards out and none of our new guests have addresses on file :-(
2 votes -
Options to color code the appointments differently
Having an option for personalized color codes. ie instead of stylist group colors, appointment colors for return request, return non-request, pre-book, new request and new non-request etc...
15 votes -
Automated Membership Expiration Text
The business would like automated text to be sent to clients when the membership is about to expire.
10 votes -
Stop rounding tip percentage in checkout window.
Occasionally when adding a tip to the checkout window from the dashboard the system will round my tip and throw off the transaction. I use two decimal points to allocate tips when someone leaves a flat amount for multiple providers so I can split the tip evenly among them. Today I am entering 16.85% and it keeps rounding to 17%. Sometimes it doesn't do that, but sometimes it does. The work around is to do the math and enter the dollar amount, but it is frustrating to have numbers change after entering them.
1 vote -
Printer Settings
We feel it is very important that Boulevard gives us the option to print receipts that the Merchant and Customer copies are seperated automatically by the receipt printer. We are using the exact recommended Hardware. Our old booking program, their technical support team knew the exact settings for the recommended printer for the recommended browser to use on the desktop (Chrome). They knew every code for the settings to make every part of the program user-friendly in all aspects, including printer settings. I did reach out to the hardware company - Star Micronics, but I have a feeling this is…
2 votes
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