7193 results found
-
Amount of time between appointments
When rescheduling an appointment at checkout, it would be helpful to see the number of weeks between the client's last appointment and the appointment that day.
For example, when checking out, I currently have to manually count the number of weeks between the client's last appointment and the current appointment. It would be helpful to have it calculated automatically when rebooking.
3 votes -
Visibility of Unconfirmed Clients from the Mobile App
We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.
9 votes -
make address a mandatory field when registering for new guests
Perhaps make it an option in case some businesses don't want it, but we are constantly chasing ppl for their addresses. It's hard to remember at check in check out. Our old booking system had a flag/alert to remind you to get address when checking out so that was at least helpful. We send New Guest cards and Holiday cards out and none of our new guests have addresses on file :-(
2 votes -
Options to color code the appointments differently
Having an option for personalized color codes. ie instead of stylist group colors, appointment colors for return request, return non-request, pre-book, new request and new non-request etc...
15 votes -
Automated Membership Expiration Text
The business would like automated text to be sent to clients when the membership is about to expire.
10 votes -
Stop rounding tip percentage in checkout window.
Occasionally when adding a tip to the checkout window from the dashboard the system will round my tip and throw off the transaction. I use two decimal points to allocate tips when someone leaves a flat amount for multiple providers so I can split the tip evenly among them. Today I am entering 16.85% and it keeps rounding to 17%. Sometimes it doesn't do that, but sometimes it does. The work around is to do the math and enter the dollar amount, but it is frustrating to have numbers change after entering them.
1 vote -
Printer Settings
We feel it is very important that Boulevard gives us the option to print receipts that the Merchant and Customer copies are seperated automatically by the receipt printer. We are using the exact recommended Hardware. Our old booking program, their technical support team knew the exact settings for the recommended printer for the recommended browser to use on the desktop (Chrome). They knew every code for the settings to make every part of the program user-friendly in all aspects, including printer settings. I did reach out to the hardware company - Star Micronics, but I have a feeling this is…
2 votes -
Warning when closing an appointment that is in the future.
New front desk person closed out a future appointment of a customer rather than their appointment for that day. Paid with voucher. A warning that it wasn't an appt for today would have alerted.
6 votes -
Limit # of times client can reschedule
Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.
26 votes -
Google Adwords Tracking Code
Allow the ability to track Google Adwords Campaign goals by allowing Google tracking snippet or AMP ID in Booking Widget to track completed bookings. This would allow us to correlate our total Campaign spend to Conversion ratio.
I would suggest this be added to the location detail page under the existing google analytics tracking ID (as code snippet or AMP ID)
9 votes -
Show Card Present vs. Card Not Present in Reporting
In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.
6 votes -
API - Booking Flow API
Would like the ability to return list of staff and their availabilities in one query
Why: Reducing the number of clicks on a custom booking flowAllows for the ability to select a date and them immediately display all the staff and their available times
1 vote -
Ability to add additional processing times (in order) to complex services
Our Salon would like the ability to add an additional processing time. So for complex services it could be booked as an Application, processing window, application, processing window and then the finishing time.
5 votes -
Prioritize non-blank entries when merging clients
It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.
4 votes -
Can I connect my WisePOS E to BLVD ?
I have another PoS system that is brand new. Would love to use this in my other suite. It's a PoS by Stripe, WisePOS E .
1 vote -
Prevent or warn when refunding gift card that has already been used
Currently you can refund a gift card that has already been redeemed. This results in the the balance of the gift card becoming negative. Instead Boulevard should warn or prevent refunds of gift card purchases if a card has already been used.
2 votes -
Need ability to set up gratuity to be auto charged at ... %
I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.
4 votes -
Mobile services
Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.
8 votes -
delete past memberships
Would like the ability to remove cancelled or past subscriptions from the list on client Product page as it is getting extensive when they cancel and resell for changes and pricing updates
3 votes -
Customize what time slot add-on services time is added to
Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…
4 votes
- Don't see your idea?