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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7202 results found

  1. Would like the ability to return list of staff and their availabilities in one query
    Why: Reducing the number of clicks on a custom booking flow

    Allows for the ability to select a date and them immediately display all the staff and their available times

    1 vote

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  2. Our Salon would like the ability to add an additional processing time. So for complex services it could be booked as an Application, processing window, application, processing window and then the finishing time.

    5 votes

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  3. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. I have another PoS system that is brand new. Would love to use this in my other suite. It's a PoS by Stripe, WisePOS E .

    1 vote

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  5. Currently you can refund a gift card that has already been redeemed. This results in the the balance of the gift card becoming negative. Instead Boulevard should warn or prevent refunds of gift card purchases if a card has already been used.

    2 votes

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  6. I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.

    4 votes

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  7. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    8 votes

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  8. Would like the ability to remove cancelled or past subscriptions from the list on client Product page as it is getting extensive when they cancel and resell for changes and pricing updates

    3 votes

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  9. Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. The business would like the ability to have only the first name displayed in the emails sent out to the clients as opposed to the first and last name as displayed in the profile.

    1 vote

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  11. Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.

    3 votes

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  12. 1 vote

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  13. The business would like to the ability to reply to the clients rating from within the actual rating it self.

    3 votes

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  14. Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.

    5 votes

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  15. Staff Schedule Report needs to include ALL Staff not just Service Providers

    2 votes

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  16. On the comments section on the appointments, it would be nice if we could edit it. It would also be helpful if we could make it more than 1 line (use enter button) and also if we can add the comment at any time during the visit, not just after the checkout has been completed.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. The business wants the ability to add symbols such as + or - when entering the cost. For an example: $40.00 is the list price but they want it to say $40.00+ as the cost may be more then what is being shown

    54 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  18. The ability to track partial product like half a syringe of filler.

    25 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  19. 1 vote

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  20. allow front desk staff to deactivate a product with out having access to business gear icon

    1 vote

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