7186 results found
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Limits on how often/how many appointments clients can book
Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.
20 votes -
option to have certain services not able to cancel online at all not just within cancellation policy time
Would like to have the option to not allow certain services to be able to be cancelled online even within the cancellation policy window
2 votes -
Account Credits API
We are developing our own referral program and require that account credits be applied automatically through APIs based on some event triggers from our end. Referrals account for a large portion of our growth so this is of utmost importance to us.
3 votes -
For memberships
If a patient is increasing their membership level/cost, there should be an option to charge it on their normal pay date. Ex. $99/mo to $299/mo, payment day of the first of every month. Patient decides to increase on the 15th, the increase doesn't get charged right away, but instead on the first of the month. My help chat agent advised this is NOT possible.
2 votes -
Staff not being able to add/edit notes at home WITHOUT havening access to the clients personal information.
Staff not being able to add/edit notes at home WITHOUT havening access to the clients personal information. We do not want our team or on-call staff to have access to last name, email, phone number when reviewing client profile or adding notes from phone
3 votes -
Changing an appointment and all enhancements/add-ons are lost
Changing an appointment and all enhancements/add-ons are lost
1 vote -
Online Scheduling Weird times
Deposits for services in dollar amount, not %
The ability to add or update services on the ticket/sale instead of rebooking, this is an additional step that’s time consuming
Not being able to edit a ticket/sale after payment has been processed. If an error is made we have to delete the entire thing and start over instead of being able to update payment type.
Online scheduling allows guests to schedule at weird times and the bookings overlap even though we’ve selected “no double bookings”
Changing an appointment and all enhancements/add-ons are lost
When adding credit we then are unable to…1 vote -
provider order on app
Keep service providers in same order as desktop!
2 votes -
Commission reports in beta
Ability to customize commission reports in beta
14 votes -
Bulk Download/Export of Completed Forms
Ability to bulk download or export completed forms instead
14 votes -
Reporting on Front Desk Privilege Group
The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.
1 vote -
Membership purchase - card on file saved to client profile
When purchasing a membership, a card on file should be saved to the client profile without having to click the "consent to store" box.
3 votes -
Prebook/ Rebook option after check-out
As of right now, the only time a Prebook or rebook tracks is if the prebooking was done at check-out before collecting payment. It would be helpful to have the option to either go back to "view appointment" and then be able to select a prebook option to set a new prebooked appointment, OR to add a prebooking tick-box when setting an appointment through "new appointment". Lastly, either function should help track the prebook metric.
3 votes -
1 vote
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Push notifications for all staff to go to business
The business would like the ability to have push notifications go to the SP as well as the business.
3 votes -
date of birth
Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing
9 votes -
Integrate with Zoho
Please integrate with Zoho
2 votes -
Change the price adjusting for services and products to be separate in privilege groups.
We don't want service providers to be able to adjust products, but would for services. If these privileges were separated we can choose that option
5 votes -
1 vote
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Adjust appearance of Transaction emails
Ability to have some level of customization (text/font/theme) on transactional emails
70 votes
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