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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. The business is wanting the ability to bulk add services to a provider rather then individually.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now

    6 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Having more options for repeating appointments would make scheduling easier for some clients. An example would be:

    • An appointment on the 2nd Wednesday of every month

    Basically any option that Google calendar has would be useful.

    3 votes

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  5. 4 votes

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  6. The business wants to be able to disable the client check in feature and only use the iPad for checking out.

    5 votes

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  7. Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.

    2 votes

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  8. We have many Spanish speaking clients who use the booking widget. It would be very helpful to have. If they are on the booking widget and could turn on a translate feature to book, that wold be great

    8 votes

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    1 comment  ·  Admin →
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  9. Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?

    3 votes

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    1 comment  ·  Admin →
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  10. The business would like to be able to send an email blast to clients who have cancelled within a specific date range.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. some clients share profiles and may need to change who is paying at time of checkout-

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.

    It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.

    6 votes

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  13. 1 vote

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  14. Offer a filter option that shows unread messages only in the message center.

    36 votes

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    1 comment  ·  Admin →
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  15. There are two possibilities when we are inviting the client back in to "redo",

    1) They will be seen by the same service provider. The client will be rebooked the same service, but no price should be listed nor pricing. In the background there would be either a commission pull from the first service (to combat the hourly wages being used to complete the same work again) and notation that this service is NOT to be considered an additional appointment or service, but a REDO for reporting processes.

    2) The client will be seen by a different service provider. Depending…

    2 votes

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  16. 2 votes

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  17. Under "services" in management, we should be able to hide all of the inactive services

    4 votes

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    1. A method to move forms between clients. Several times per week we have a spouse fill a form out under their own name instead of the spouse filling it out under theirs (or parents and children). being able to move the form to the proper client would be wonderful!

    2. Method for storing a copy of a paper form with the forms in Boulevard. (some of our guests just don't get electronic things) Currently a pdf file can be stored in client notes, but it would be really nice to get it in the forms section.

    3. Ability to re-send forms after…

    4 votes

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  18. Currently you can only make modifiers required. The business wants to make add-on's required.

    5 votes

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  19. Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    75 votes

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    In Progress  ·  4 comments  ·  Admin →
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