7186 results found
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Custom KPI Reports
Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)
13 votes -
Notification to service provider when an appointment is waitlisted for them including when and what.
This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)
3 votes -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
51 votes -
Leaving Notes in App
Service providers should be able to leave notes on the Boulevard app without having access to the clients information.
16 votes -
Inventory on Hand Date Filter
The business said that it is TOP priority that this report have the option to filter by date. They are needing to report on what inventory was month to month. At this time there is no date filter.
19 votes -
Notify Stylist when someone joins the wait list specifically for them
It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.
6 votes -
Show date when hovering over previous services when booking a new appointment
Show the date of the previous service when booking a new appointment in the dashboard by hovering your mouse over the service.
2 votes -
Display add-ons for all services in a multi-service appointment when editing
Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.
7 votes -
Processing (prep) time set at beginning of appointment.
Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!
47 votes -
Activate/Deactivate services for various locations AT THE BRAND LEVEL
If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.
4 votes -
editing a close transaction
Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.
7 votes -
Product Sales Reporting
A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving
6 votes -
Conversion Reporting
Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.
Membership Conversion Reports
Products sold conversions18 votes -
Disable Cash Payment Method
We are a cash less business. Can we remove “cash” as a payment method. It can be confusing to the front desk.
6 votes -
Forms Auto Fill
If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over
41 votes -
Webhooks - Location Level Webhooks
We need to receive a real time updates for the all events, related to the studios/location life cycle, to sync up with our data platform
1 vote -
Change behavior of "orders" Screen to match "Clients"
Change the Orders screen to work more like Clients: When you click an order to view details, they slide over the screen to see details. Then when you close the order it slides back out of the way and you are still on the order screen. This allows you to keep any filters in place and still see the order details.
A change like this would help streamline the user experience so more aspects of the program behave in the same way making it easier to use and to train new users.
2 votes -
Being able to customize a clients appointment time even after they check out. In a section in their profile.
Sometimes in the hustle & bustle of things we forget to change the duration of a clients appointment and then we either 1) have to go find their next appointment (which is no biggie) and adjust the time, but you have those instances where they do not rebook in studio and if they do it at home online and we don't catch it to adjust their appointment in time we are stuck. We have clients who are older or have disabilities who sometime need more time and if we forget to include that we have to wait, but they could…
3 votes -
3 votes
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Appointment History Filter
Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.
6 votes
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