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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. Ability to customize the 'Jump To' presets in the Professional App

    1 vote

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  2. 1 vote

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  3. Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Create an easier way to search for appointment IDs to find client appointments

    2 votes

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  6. Ability to set staff reminders for various things within the dashboard

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Ability to select multiple tickets to print at once rather than having to print individually.

    16 votes

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  8. Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.

    If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Still apply the business charge when a voucher is used

    12 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  10. the ability to view account credit on booking conformation before finalizing appointment

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. The business would like to be able to have a resource assignable to a staff member rather then a service.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Ability to customize the length of time a client has not been back in for them to receive their Reminder to Book or Fill Slow Days email campaign to go beyond 'haven't visited in last 30 days' and/or 'don't have an appointment in the next 7 days'.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Ability to send the Birthday Email for Automated Campaigns on the first of the month for a client's birthday.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Ability to run service report showing highest earner to lowest in that order (a.k.a. Ranking Report)- not alphabetically.

    2 votes

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  17. The option to default to the Duo for card payments is excellent. However, it doesn't stick as the default when starting a new sale in the Sales Tab. It is odd that the behavior isn't consistent throughout the system.

    5 votes

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    1 comment  ·  Admin →
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  18. Having an Instant Message or Pop Up for quick chats between front desk staff at two different locations without having to speak on the phone. It would also leave a clear picture of where a situation stands as the desk staff switch shifts so things wouldn't go unfinished.

    2 votes

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    1 comment  ·  Admin →
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  19. Add a column in reports to view how a card was accepted. i.e. Card on file, swiped, Duo or manually entered.

    3 votes

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  20. Ability to add a custom commission percentage for specific services in bulk rather than individually.

    2 votes

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