7576 results found
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History showing for recommend products
It would be great to see who suggested the products to clients. It will help with commission when the clients return and purchase the products.
2 votes -
Require verification step for email address where marketing emails are sent from
With previous email marketing systems I've used, the marketing emails will come from our general email address and there is a verification step in which I'd add SPF records on the back end of our domain manager. This helps with emails not being sent to spam and with images not being hidden for certain users.
3 votes -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
8 votes -
Gift card promotion that allows clients to purchase a certain amount and receive a reward
Ability to set up a gift card promotion that would allow the client to receive a reward if they purchase a certain amount. For example, if a client purchases a $100 gift card they will receive an additional $20 gift card.
32 votes -
AutoSave when creating forms and charts
When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.
32 votes -
Give a default $ amount when redeeming Reward Points
If you set up your reward program that 5000 points gets you $25, you should default to only redeeming the 5000 for $25...even if the client has 5500 points...then they can roll the 500 extra points toward earning the next $25. As a slon we do not want to ever give more than $25 at a time, it is cost prohibitive. Also, the $25 hit should be taken by the salon, NOT the provider.
1 vote -
Want to be able to pre-pause a membership
Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks
6 votes -
Instagram Handle
Currently on client profiles, you have the ability to note a clients Skype profile (in all honesty, who even uses that anymore) but it would be great to be able to add the clients instagram handle to their client profile card as well.
3 votes -
Add color buttons in the Staff name to indicate what services they provide.
Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!
4 votes -
Change phrasing of “Group Appointment” to “Multiple Services”
“Group appointments” implies that there is more than one person getting services. “Multiple Services” however means it could be one person getting more than one service. Being a nail salon, it’s an important distinction because our clients aren’t able to book themselves a mani AND pedi at the same time unless they select the current “group” option. Causes confusion and frustration for us and our clients who don’t understand the BLVD booking system yet.
3 votes -
An automated system to re-run credit card for no shows that block their card until the debt is satisfied
We have had it happen a few times now that a no-show will block their card so as not to be charged for the missed appointment. This is unfair to us as a business since we have a strict no-show policy and our team expects to be compensated for their missed revenue. It would be nice that when marking an appointment as a no-show or late cancel the system would keep trying periodically until the debt is collected.
6 votes -
Timecard Real Time
Hi! Is there any chance that we can have the timecard give the hours worked by day and for the week as the time adds up in real time? This way our hourly staff that need to hit certain hours can plan accordingly. Thank you!
3 votes -
One service provider linked to multiple rooms
One service provider can service up to 3 rooms on their own, even if the services start at the same time.
1 vote -
Ratings at checkout
We'd like the option to trigger the rating screen at checkout through the Duo, similar to how gratuity is collected.
2 votes -
Additional settings based on applied tags
utilize tags to mass apply settings such as whether those clients see an option for gratuity at checkout and other client accommodations
2 votes -
Send same day reminders only to unconfirmed clients
Option to send same day reminders only to unconfirmed clients.
6 votes -
Allow customization of what cancellations are shown in client portal
We often have to cancel client appointments for administrative reasons like combining multiple appointments, changing the name to a spouse, etc...
These cancellations marked as "Mistake or Error" still show up in the client history in the new online portal. We have had multiple clients reach out asking why we cancelled their appointments because they see the cancellation in the portal.
It would be great to have the Mistake/Error selection not show in the portal (or some way to choose which ones do show in there)
6 votes -
Limit offer codes to one per checkout window
Only allow one offer code to be applied in a checkout window
17 votes -
An option to create a report that would be organized by Appointment date instead of sale date.
Sometimes, services are not checked out same day but we would still like to calculate how much of our sales were actually from that day.
2 votes -
An area for clients to add notes when making an online booking
We sometimes will have clients that aren't sure what they've gotten in the past or aren't sure what the service they want is called. It would be great if they were able to leave us a little note when making a booking to make sure they booked the correct service.. Otherwise they may book a service that's much longer than the one they believe they're getting.
3 votes
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