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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7203 results found

  1. 1 vote

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  2. Ability to limit discounts by service provider to allow only new providers to accept discounts.

    3 votes

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  3. Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.

    51 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  4. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    8 votes

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  5. Provide businesses a method to elect what information is required for client profiles (First name, last name, phone number, email, CARD ON FILE) and then any instance of a client not having all of the required field filled, a UI element across any instance of their name (except in reports) that denotes that something is missing. This would create great automatic feedback that our staff and receptionists would pay attention to and correct whenever they can.

    2 votes

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  6. We want to see data for walk-in appointments. How many does each shop get each month, are their trends between regions, do walk-in clients rebook, etc.

    6 votes

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  7. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes

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  8. The business would like the ability to include a photo with the service so that the clients better understand what they are booking.

    21 votes

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  9. 3 votes

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  10. Right now, using the Client API we can query cart -> availablePaymentMethods which will also return all the vouchers and their service names. However we canno extract the Product names associated.

    1 vote

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  11. the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.

    4 votes

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  12. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    154 votes

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    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

  13. When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.

    4 votes

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  14. Not all stylists get sent a text when their client is here

    1 vote

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  15. We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.

    497 votes

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  16. 1 vote

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  17. WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.

    30 votes

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  18. 3 votes

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  19. Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity

    10 votes

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  20. It would be helpful to be able to sort patients that received services so that we can go back and look at all the clients that did a particular service so we can go back in our content and easily find before and afters

    3 votes

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