5929 results found
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Boulevard Help Chat Should Be Available on Weekends
A majority of Boulevard's market demographic have business hours over weekends. It's very frustrating when something goes wrong during business hours and no one is there to help.
10 votes -
Have Ability To Set Relationships Between Clients
I would love if there was a way that we could set up relationships between clients. Clients sometimes call and say they share a 'membership' or credit card with their husband and we have to ask the name and info of the husband etc. Or another example is someone wants to book an appointment for their 'sister' and there's no way to link the accounts. It would be much easier if we could see who a client is 'related' to in our system.
50 votes -
More descriptive text confirmations
We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.
One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.
22 votes -
1 vote
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Gift Card purchaser & recipient's names
Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.
11 votes -
2 votes
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2 votes
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2 votes
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1 vote
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1 vote
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Have report that combines our created referral sources with the "another client" referral source
We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.
10 votes -
1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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Need to be able to see what service are excluded for discount ideas. Right now there isn't a was to see that.
When inputting services for a discount. I tried to see what services I excluded to make sure I got them all that didn't apply to the discount, but I am unable to view that. It isn't an option.
1 vote -
Ability to see date when a membership was paused
Ability to see date when a membership was paused as another column just like how we can see when the membership started
4 votes -
Ability to sell memberships and add memberships for clients online, and have agreements sent to clients
Ability to sell memberships online and have agreements sent to clients
19 votes -
Ability for Blvd to have the option that a voucher package starts on first time of use, not at time of purchase
Ability for Blvd to have the option that a voucher package starts on first time of use, not at time of purchase. This was something that Booker had.
6 votes
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