7199 results found
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Ability to opt out of cancellation fee
We don't use Blvd's built-in cancellation fee for a few different reasons, one is because it charges service tax even though a service obviously wasn't performed or received. I wish we had the option to disable that cancellation fee in our dashboard since we are not using it at all, that way there is a zero chance that our employees will process it incorrectly.
1 vote -
4 votes
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Direct message to client from calendar/appt
Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.
4 votes -
Edit service durations per day of the week
Ability to edit service durations, processing and finishing times by day of the week. Example: set a different transition time only on Sundays.
2 votes -
1 vote
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Create automated notifications for salon staff and messages for clients on birthdays/anniversaries/important dates.
Salons have the option to set up an automated message for clients birthdays/important dates. Boulevard notifies salon staff if a client is coming in on the day of or close to their birthday/important date.
3 votes -
Reporting for voided orders
Ability to pull a report for voided orders, including the operator's name/ID
3 votes -
Location level product info AT BRAND LEVEL
When looking at products at the brand level, you should be able to see a list of which shops a product is active at. If a product isn't sold at all shops and you want to confirm which ones it is enabled at, right now you have to literally go through each location one by one and search for the product at each one to see if it is enabled or not. This is not sustainable or scalable for us at all.
1 vote -
Create New Client Through Message Screen
It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.
7 votes -
Figure out how to do a group checkout on iPad.
We absolutely need this. It's very inconvenient to have to buy a different device to be able to accomplish this.
2 votes -
cash payment option for services priced at $0
It would be helpful to have a cash payment option for services that have been marked at $0.
4 votes -
More specific beta report error messages
When BLVD is having systemic issues or when the user configures a report wrong it's the same error message that appears for beta reports. It would be more helpful if there are specific error messages. Most of the time it's user error and by not having a clear error message displayed it leaves everyone to believe that the system is unreliable versus their lack of understanding of how to use it. For example -- "Oops! Cannot configure rows and columns the same. Try editing your configuration!"
2 votes -
Report detailing occurrences of price adjusting that do not fall within offers or discounts so that businesses can monitor this “workaround”
Unless I comb through each sale, there is no way to understand if staff are potentially handing out adjusted prices which in most cases diminishes income. I strongly believe staff understand this is a way of hiding their dirty work from management in some cases. The loss revenue for businesses is completely unmonitored at present. Increased revenue from price adjustments also should be scrutinized since targeting upcharging to certain clients could potentially land businesses in hot water.
I believe all price adjustments can be listed for any given service provider for any given period. I think the service provider should…
3 votes -
Warn if a UPC or SKU is already in use when creating new products
When selling a gift card there is a pop up window if the card is in use. So, something similar when creating a new product (or duplicating a product) Just highlighting the field or the field label in red with a note that states "This [sku or UPC] is already in use" would be very beneficial to help prevent mistakes when entering products.
3 votes -
Viewing blocks on Professional app does not show all text that the block has and is cutoff at the edge of the screen, rewrap text plz
Currently long strings of text that exceed the width of display are cut off. Would be helpful if the text was rewrapped to be multi line on displays. On dashboard strings are cut by window size. On professional app it is cut off by width of mobile device.
4 votes -
Bring back the cancel button for Duo transactions
There used to be a "cancel" button when processing credit cards with the Duo. It would be nice to have that button back in the new flow. Occasionally the app or Duo lock up and the cancel button on the Dashboard end may be able to save the experience by allowing us to cancel from the desk.
3 votes -
Gratuity via Duo, even if service total is $0 (prepaid)
Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!
71 votesThank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
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Disable heart/other icons IMPERATIVE
The software gives the heart icon for all future appts. Such a pain if they switch practitioners: more work to remember for reception.
2 votes -
Sharable Account Credits for Memberships
Currently only vouchers are sharable. The business would like clients to be able to share Account Credit Memberships.
53 votes -
Auto purchase order for product inventory
Have the system do an auto purchase order that pulls up all products that are below an alert level
2 votes
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