7175 results found
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Please open any forms or charts in a new window
Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.
13 votes -
Online Booking - Make it clear card is for holding reservation
a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?
226 votes -
Limit user access by staff schedule
It's helpful that access can be limited by IP address, but for further protection would find it important to be able to limit access based on staff schedule. For example, a user who is scheduled Mon-Fri should only be able to log in on those days.
3 votes -
8 votes
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New Appointment Window: Add Referral Field
When creating a new appointment within the dashboard, adding a "How did you hear about us?" field in the new appointment window
4 votes -
allow for grouping of clients before checkout
Staff would like to see when clients come in together. online they can be put into a group but by us. So our staff is getting confused weather they have duels.
Example, Sister A sees MT Jen, Sister B sees MT Kacey both at 2pm. Our staff wants to see them get highlighted together so they know they came together and need to done at the same time.
3 votes -
Change the client attached to appointments when editing appointment
Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps
11 votes -
Additional questions in online gift card purchase flow
There are additional customizable questions that would be helpful for online gift cards, such as:
Purchaser's Phone Number
Recipient's First Name, Last Name (in addition to email
Gift Card Delivery - (E-Gift of Pickup)
Ability to select whether to use credit card on file if there is one.4 votes -
Add credit card fees as a line item on daily sales reports
For those of us using Offset, it would be great to add a line item to the sales section of the daily reports, so we can see how much of the credit card fees were "offset" by the feature.
4 votes -
Product Purchase History - Full History
Ability to see full Product Purchase History on Essentials in Client Profile.
6 votes -
deposits direct deposit to service provider
Hi, is there a way to have deposits go to the stylist the service is booked with? Reimbursing for deposits is becoming tedious.
1 vote -
Add 'party' tag when a client books 'guest of' appts!!!!!
When clients book an appt for themselves and a guest - either under their name or as 'guest of' the appt should automatically add a tag as a 'party' and highlight both appts when hovering over one or the other appt!!!!!
2 votes -
Ability to have particular products or product categories automatically be sold by certain staff.
For example, be able to set it so that retail products always go to the service provider and Packages/series always go to the receptionists.
2 votes -
Simplify API approval process
Ideally, we want to be able to request access to all APIs at once vs having to authorize each one separately
1 vote -
Ability to create automated tags
It would be so useful if we could set tags/emojis to automatically add to profiles or appointments, just like for the membership one but if we could do it ourselves we would use it for other things, too! Similar to offer codes, how those can be applied to certain things automatically.
6 votes -
Remove service tax from cancellation fee
We shouldn't be charging service tax for a cancellation fee because the service didn't happen!
7 votes -
Ability to opt out of cancellation fee
We don't use Blvd's built-in cancellation fee for a few different reasons, one is because it charges service tax even though a service obviously wasn't performed or received. I wish we had the option to disable that cancellation fee in our dashboard since we are not using it at all, that way there is a zero chance that our employees will process it incorrectly.
1 vote -
4 votes
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Direct message to client from calendar/appt
Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.
4 votes -
Edit service durations per day of the week
Ability to edit service durations, processing and finishing times by day of the week. Example: set a different transition time only on Sundays.
2 votes
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