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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7573 results found

  1. 3 votes

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  2. 1 vote

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  3. Ability to pull reports showing incomplete checkouts, and also include these details in the report: "export with additional details like service, staff, etc."

    4 votes

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  4. 2 votes

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  5. For those responses that occur after a while, there is little notice that there could be a response waiting unless the user goes into check.

    1 vote

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  6. 1 vote

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  7. Along with regions, we'd like to see regional pricing where one change on the business level would apply that pricing to all stores within the region rather than having to manually adjust at each location-level

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. After a certain amount of time (30 minutes) reminder for messages that go unresponded to.

    5 votes

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  9. I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  10. Have the ability to turn off message notification icon, and also to have the ability to convert the notifications into emails instead of notifications in the dashboard (staff is not always available to see them)

    4 votes

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  11. 4 votes

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  12. Ability to upload clients into the dashboard directly from Google contacts.

    2 votes

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  13. We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.

    13 votes

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  14. Adding Account Number option to suppliers would be ideal as well as log in credentials to the supplier.

    2 votes

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  15. Offering a haircut as an add-on service for dualist stylist that prioritize colour service. This would allow clients to choose their stylist that may not be available for a stand-alone service maximizing utilization.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Location info on confirmation texts for businesses with multiple locations.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. An option to disable patients from being able to cancel their appointment through email. That way we can get patient to call in to not lose that appointment.

    1 vote

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  18. Create a pop up alert option as a reminder in a clients chart

    10 votes

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  19. Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. When you go into edit an appointment, the screen is now minimized so you have to scroll to see everything. It would be great if we could minimize or maximize the appointment screen so we can see the information we'd like to see.

    2 votes

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