7175 results found
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see client ratings in client profile
Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section
21 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
28 votes -
Zip code listed at checkout
It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file
2 votes -
Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
2 votes -
Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
3 votes -
2 votes
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New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes -
Appointment details in SP notications
Business would like to see the appointment details in the SMS notifications when appointments are booked.
1 vote -
Include future appointment information in receipts
The business would like future appointments to be displayed in the receipts from completed appointments.
7 votes -
Make referral source mandatory
Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.
In an ideal world this would be a backend setting "make referral source mandatory"
23 votes -
Things created or updated in the dashboard should indicate that and not my username
The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.
For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…
1 vote -
Message from Client and Appointment notes on appointment preview end with “…” but should highlight to reveal WHOLE message.
At current the notes of messages end with dot dot dot if it is too long, but I do not believe staff are thinking ever that means there is more. I think they assume the clients or note just end abruptly with “…” because that is the way it was written. I think it would be useful if it either opened the full message when clicked or had a more obvious GUI element to denote that there is more besides being plain text “…”
5 votes -
Marketing Templates
The business would like a better/ wider range of templates to choose from for Automated and One-time blast marketing emails.
18 votes -
Ability to map to service add-ons and service modifiers individually through the public API
Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow
1 vote -
Professionals should be able to access their own individual waitlists
I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.
6 votes -
Multiple choice has type option as well
When creating a new form, I would like to be able for a client to chose yes or no and then create a line that says "If yes, when?" that a client can also fill in. Instead of having to create a new text box for it.
3 votes -
include last appt date/visit to the wait list information
include last appt date/visit to the wait list information
4 votes -
Outstanding Forms List
The business would like to be able to view a list of clients who have or have not completed any client forms.
Right now you can only view on an individual basis through the client profile.
16 votes -
Remove employee access but keeping their past clients on books
Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.
14 votes -
2 votes
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