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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. it scrolls ahead or behind 5 minutes no matter how you try to correct it. You can do it with no problem on desktop. The app keeps changing it.

    3 votes

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  2. Currently the Cancellation Log only loads data from the past two weeks once the Staff Member filter is applied. Adding the load more button will provide the ability to broaden the search past those two weeks and make cancellation audits by staff member much easier.

    1 vote

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  3. Ability to receive a notification when the emails are sent and when the accounts are updated and also have a feature in the dashboard to be able to search who has been sent the failed payment emails

    1 vote

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  4. 3 votes

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  5. Appointments with a time extension or add-on are not displayed correctly in the app. You have to click on the appointment to see all the extensions and add-ons. This is a problem because it's easy to miss something that needs time to prepare or set up before an appointment. As an example, we have hot salt stones that need to be turned on at least 45 minutes before an appointment or they won't be hot enough.

    8 votes

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  6. 2 votes

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  7. It would be very helpful if you could assign equipment to a room.

    7 votes

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  8. It would be really helpful if we could see the name/SKU of vouchers used in orders. We have a few different memberships and also often award promotional vouchers and being able to quickly see which exact vouchers were used at which appts/which orders would be helpful.

    2 votes

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  9. All the before pictures I take are saved in the profile, but to open them they open in individual browser tabs instead of opening as a pop-up within the exist browser. It would also be nice to have a little thumbnail that shows the photo before I click on it.

    2 votes

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  10. Have a register feature to view previous and closing day denominations and also keep security of business data in mind
    - View denominations when exchanging cash for change
    - Taking in cash
    - Also have audit reporting capabilities for overages/shortages

    6 votes

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  11. If there could be a question at check in/check out with options to select how clients found us then we could better track what methods of advertising are working the most efficiently.

    2 votes

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  12. For example: " I would like to set a reminder for 6 months from now to contact a Client to make his next appointment"

    31 votes

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  13. Send online booking for my schedule only. Where it only shows my availability and not everyone else’s. This way I can send a link directly for my openings

    3 votes

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  14. 3 votes

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  15. A report that shows appts booked today, not appts booked for today.

    3 votes

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  16. Please make it an option in sales to add a clients name and information after the sale has been completed.

    4 votes

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  17. When adjusting inventory quantities, service times, etc... The scroll wheel can adjust the amount if the cursor is over the entry box/line. This can often result in some crazy data if you aren't very careful about where the mouse is.

    I could be in the minority but I have never used the mouse to adjust these amounts, and I don't see much of a use case where it is beneficial.

    I have, however, messed up my data multiple times with this being an option. Real life scenario: clicking on a box to enter an inventory number, entering it, then scrolling…

    2 votes

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  18. The customer would like to be able to sell account credit at a discount.
    Ex. The Client pays $40 for $50 of account credit.

    1 vote

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  19. In the membership report, we need to be able to click on the client name and see their purchases rather than getting out of the report and then into client and then back into reports

    1 vote

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  20. When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.

    10 votes

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