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7173 results found

  1. Rescheduling of merged appointments should automatically give you the option to reschedule all of the merged appointments or just single one's.

    9 votes

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  2. a more significant color change to show on the calendar (schedule) when an appointment has been checked out.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    19 votes

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  4. There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
    - Privilege Group dropdown when assigning it to individual employees
    - Staff Role dropdown when assigning it to individual employees
    - Assigned Locations dropdown when assigning it to individual employees
    - Product category list when creating a new sku

    There may be more but those are the most common ones that I see

    3 votes

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  5. Ability to change employee privilege groups in bulk, instead of one employee at a time. We are getting rid of a privilege group and moving everyone from that one to an existing group, but we first have to move all 50 employees over to their new one before deleting it which is extremely tedious

    5 votes

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  6. Measure the client's appointment duration by tracking the amount of time between when the client's status is changed from "Active" to "Completed"

    7 votes

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  7. Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. ...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…

    2 votes

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  9. A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.

    3 votes

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  10. Would like to request client data to appear in multiple beta reports (be able to filter)
    1- Be able to select any and all info you want to see in all report (client birthday, email, phone, tags, anything from the client profile)
    and also
    2- Uploaded photos on profiles should auto populate instead of having to click

    3 votes

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  11. Can we have the calendar show how many weeks in the past a certain date is(-1w, -2w, etc)? I frequently have to count backwards on the calendar and that would help.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. Please add more specific examples - screenshot views from SP view for these. Dashboard view and personal phone view. https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing

    2 votes

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  13. Seems like clients are passing on the waitlist option because of requiring a credit card to request a spot on the waitlist. They don't have an actual appointment yet so asking for a credit card feels weird. It would be nice to have the option to pick and choose what requires a credit card?

    1 vote

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  14. 7 votes

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  15. 6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Option to select Duo when attaching card details to an appointment or in a client profile rather than having to use the swiper or manually type in the card info.

    6 votes

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  18. We have multiple locations and sometimes providers will travel between shops. There needs to be a better way to disable them from showing up on online booking OTHER THAN entirely removing the second location from their account profile. This makes us have to re-set up all their services and payment settings if we do it this way, which is very inconvenient. It would be AMAZING if, when going online to book, clients did NOT see any service providers under our location if their books aren't open. This gives the client a false sense of hope, and they will add themselves…

    2 votes

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  19. 9 votes

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  20. Be able to select a date range in the payment processing report., sometimes the months overlap 1 or 2 days and need to download both months to merge them is extra work.

    1 vote

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