Skip to content

Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

6441 results found

  1. The business would like the ability to run a report on providers to see how many clients have requested each provider.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  2. For hair color appointments, we would like to use Add-Ons to add haircuts; and use Modifiers for long/thick hair, conditioning treatments, etc.

    However, whenever Modifiers are selected, the Add-on service gets bumped to the top of the list of services. So the system schedules the haircut first then the color and modifiers. If no Modifiers are chosen, the Add-On is added correctly, after the base service.

    Can this be changed so that the Add-On service is always scheduled after the base service, regardless of whether Modifiers are selected?

    It works perfectly when we do in-house scheduling. It is only a…

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  3. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  4. When a new customer check in, they can choose either their phone number or their email. At the moment, Boulevard does not allow the NEW customer to skip the email when using Duo App for checking in.
    I hope Boulevard can add an option to skip he email address when a new customer come in and using Duo for checking.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  5. The business would like the ability to edit the client accommodations once they are opened. The business would like the ability to save 0 minute processing and finishing times under client accommodations which currently when you enter that into the edit appointment page, the line is removed and the accommodation only saves the duration time.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  6. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  7. Ability to limit discounts by service provider to allow only new providers to accept discounts.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  8. Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.

    48 votes
    Waitlisted  ·  13 comments  ·  Admin →
    How important is this to you?
  9. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    6 votes
    How important is this to you?
  10. As the owner, I should have a much smoother experience on the phone app then I do. It's difficult to book appointments for clients and see details.

    42 votes
    Scheduled  ·  1 comment  ·  Admin →
    How important is this to you?
  11. Provide businesses a method to elect what information is required for client profiles (First name, last name, phone number, email, CARD ON FILE) and then any instance of a client not having all of the required field filled, a UI element across any instance of their name (except in reports) that denotes that something is missing. This would create great automatic feedback that our staff and receptionists would pay attention to and correct whenever they can.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  12. We want to see data for walk-in appointments. How many does each shop get each month, are their trends between regions, do walk-in clients rebook, etc.

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  13. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  14. The business would like the ability to include a photo with the service so that the clients better understand what they are booking.

    20 votes
    Waitlisted  ·  6 comments  ·  Admin →
    How important is this to you?
  15. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  16. Right now, using the Client API we can query cart -> availablePaymentMethods which will also return all the vouchers and their service names. However we canno extract the Product names associated.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  17. the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  18. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    149 votes
    How important is this to you?

    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

  19. When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  20. Not all stylists get sent a text when their client is here

    1 vote
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  • Don't see your idea?