7187 results found
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On the calendar view, create a new button: "Is Working Today"
Creating this button would allow the front desk to get back to the daily calendar view with a click of one button. This would save a lot of time in toggling forward when booking appointments in the future, specificallly toggling out of a stylist's weekly view.
2 votes -
Service Logs
I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.
3 votes -
notification to business for booking
Would like the business Admin to get notification of online gift card sales, appt booking, cancelling or rescheduling for business
12 votes -
Show name of staff who added client to waitlist
When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.
4 votes -
Text without saving number
Currently in order to send a text, the number must be saved to a client profile. We often follow up with voicemails via text and if the client is new and we don't have any info other than the phone number it makes adding them to the system hard so the ability to text any number even one that isn't saved in the system would be great.
5 votes -
Add a feature to indicate that a client is seeing multiple providers
A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment
5 votes -
Suggest take home at checkout
I would like the ability to assign certain take home products to certain services. Similar to how the system shows rebooking options at checkout, I would like it to suggest to the staff take home products that are set. An example would be I set for the blonding service to suggest a purple shampoo. The client may not see this, but it pops up for the staff to see and then suggest. It would help them remember to discuss take home.
1 vote -
Filter new client's and seeing if they prebooked or not
New clients -> did they book another appointment -> which clients did v which clients didn’t.
Run another report -> which clients had a consultation -> which clients booked an appointment after that specific consultation
1 vote -
The option to move a pt to complete without having to checkout
Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.
3 votes -
Set Service Commission Levels at a Company Level and Individual Locations Can Adjust For Their Locations If Needed
We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.
3 votes -
Fitler in beta reports for Business Hours
It would be very helpful to have a filter for Business Hours.
1 vote -
Expanded Reporting
The business wants to be able to run reports on new clients specifically who are coming in for their first appointment so she can create a welcome bag.
2 votes -
Could you make the "have a promotion code?" button bigger?
When checking out, it is really easy to miss where you need to add promo codes, so making the button bigger or more noticeable would create a better user experience.
1 vote -
2 votes
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The ability to add another field to the booking widget
On the home page of the booking widget where it has Individual app, group appt, gift cards. It would be helpful to be able to add another selection there.
1 vote -
Employee Schedules
There should be an option to schedule all employees even if they can't perform services without adding to the hours available for the day. It is hard to calculate the total hours an employee is working if we can't do all of the scheduling in one place.
Also, we need to be able to schedule multiple shift times per day.
For example. We have providers that are front desk and performing services, so it makes scheduling challenging if they have a day where they do both. If I make the therapist available all day then block out non-available time, that…
3 votes -
not having multiple tabs for the same things
for ex. why cant everything 'service' related be under a single service tab? more room for user error when everything is all over the place
1 vote -
Ability to run report on Contact Center
Business wants to be able to run a report on all numbers that have texted the incoming line that are not yet clients.
1 vote -
allow confirmation history.
On an old booking platform, we were able to see if past clients had confirmed past appointments.
4 votes -
allow text conversations to be pinned to the top of messaging
it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)
8 votes
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