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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7121 results found

  1. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes

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  2. Clients often accidentally select today's date in the birthday field in new client forms. having the ability to set some sort of requirement to warn the client or not accept today's date by adding a minimum age or similar guardrail would be helpful.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. should be able to type in the number have the thread pop up if not saved as a client

    2 votes

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  4. We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.

    2 votes

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  5. Need a report where I can see how many people BOOKED appointments in a certain timeframe. So for example, if an appointment was booked on January 8 for an appointment in March... that's the data I'm looking for. We know how many people clicked on our website in a timeframe, but we don't know how many of those clicks turned into bookings. If you don't have a report for that, there's no way we can track it. This is very important data to track alongside marketing and SEO efforts!

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. 3 votes

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  7. We have multiple employees who can review and sign forms. We need a way to assign forms for employees to review and sign.

    4 votes

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  8. Allow for HIPPA-compliant virtual appointments. Easy to send out links and keep client's information safe.

    14 votes

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    1 comment  ·  Admin →
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  9. At current, we turn off online booking for this and let all staff know to not book the service but this is not an elegant solution. If there was an option to suspend the service so that it could only be booked on a future date going forward, we wouldn't lose bookings of the service and it would force client and manual booking to only occur when supplies are replenished. If a warning occured when booking that stated, supplies for service not available until xx/xx/xx and only allowed booking after it, this would save two birds with one piece of…

    2 votes

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  10. When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.

    6 votes

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  11. By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    14 votes

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    1 comment  ·  Admin →
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  12. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    2 votes

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  13. 3 votes

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    1 comment  ·  Admin →
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  14. Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.

    2 votes

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  15. The business would like clients to receive new confirmation emails of the rescheduled time.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. The business would like to be able to select multiple products from within a category and move to a different category.

    5 votes

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  17. If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.

    1 vote

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  18. Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.

    7 votes

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    1 comment  ·  Admin →
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  19. 1 vote

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  20. It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)

    2 votes

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