Skip to content

Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

6720 results found

  1. The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.

    24 votes
    1 comment  ·  Admin →
    How important is this to you?
  2. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    15 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  3. I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.

    2 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  4. Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…

    17 votes
    How important is this to you?
  5. The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!

    2 votes
    How important is this to you?
  6. 3 votes
    How important is this to you?
  7. It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.

    4 votes
    How important is this to you?
  8. last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing

    2 votes
    How important is this to you?
  9. We need the $ coming from memberships to go directly into account credit

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  10. Needs a feature to have a secure webchat with clients

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  11. It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  12. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  13. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    16 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  14. "Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.

    3 votes
    How important is this to you?
  15. In the old platform my work used, we were able to upload client's info, despite something like an e-mail address being invalid, which would allow the information to be saved. It would be really nice to be able to update and save the CT's information, despite there being something wrong in their information, like the email. As it stands now, I'm unable to update some CT's info due to invalid information which, truthfully, is more than frustrating. Whilst on that subject, our old program altered us when it was someone's birthday so we could apply a b-day discount at check…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  16. "You are scheduled for an appointment at Refine Men's Salon of West Hollywood West Hollywood on Jul 28, 2023 at 6:00pm PDT."

    So any company that has their name of location in their business name would be listed in emails with the location twice. I think solution is remove the city from the automatic portion of the emails as the location is listed anyway in the address below.

    2 votes
    How important is this to you?
  17. When viewing products the interface remembers what page you are on when changing brands, categories, etc...

    Example: I am looking at items 101-150 for the shampoo category.

    I change the filter to hairspray (25 items)

    The page is blank because it is displaying items 101-150 for a category with only 25 items.

    The display should be reset to the first page any time the filters at the top of the page are adjusted.

    4 votes
    How important is this to you?
  18. Add a trigger action when waitlist is added in Zapier integration

    5 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  19. would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that

    23 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  20. Can you please make exporting reports to excel store numbers as numbers and not as text. Your exports do not preserve the format of data from the reports for numbers and you have to manually convert everything from text to numbers.

    5 votes
    How important is this to you?
  • Don't see your idea?