6496 results found
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Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
72 votes -
3 votes
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1 vote
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Do not charge for marketing.
It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.
15 votes -
More ability to segment clients.
Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.
4 votes -
Give us the ability to set parameters on forms.
Right now everyone one gets forms attached to every appointment. Clients are annoyed they feel like the have to fill them out every time they come in. The system should know if we are adding a brand new client and booking an appointment then the new client should get forms. The settings need to be for NEW clients, not every appointment.
3 votes -
provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview.
Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.
5 votes -
Print schedules and copy and paste
- Please let us PRINT the daily schedule for individual stylists.
- Copy and Paste appointments for pre booking
72 votes -
blocking certain services per employee
It would be fantastic to be able to block online booking for certain services per employee on certain days. example i only want to take waxing on certain days and feed my less busy employees the spray tans so id like to block spray tan services with me online to enable my employees to get booked instead
9 votes -
Ability to close out all messages at once
The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.
20 votes -
Create a payment type called "House Charge"
We often have clients who we send invoices to and they remit payment from their production company, etc. after the fact. Sometimes it's weeks or months later. It would be great to have a payment type called "House Charge" to make sure that service providers receive their commission timely and a way that when that person schedules another appointment, it shows an outstanding charge. Being able to run a report to show any outstanding charges would also be helpful.
3 votes -
We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated
We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated
4 votes -
Hide employees who aren't scheduled on the app
The professional app shows ALL employees when you select all staff (expected behavior). It would be very helpful to have an "is working" option like the dashboard calendar. It is very annoying to have to scroll past a whole block of people who aren't working to get to the next day. Most employees just have their own schedule which is great, but as a manager it is annoying to navigate when looking at the whole staff.
4 votes -
prebooking defaults
When using the prebooking defaults on the calendar we would love for it to show us 4 weeks out from the date we have selected on the calendar. For example, if todays date is 4/11. My client has an appointment on 4/25 and wants to book another appointment 4 weeks after that, I want to be able to use the 4 week prebooking preset and have it take me to the correct date 4 weeks after 4/25. Currently it will take us 4 weeks out from todays date no matter what and it is just frustrating :)
4 votes -
New vs Returning client revenue report
A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.
7 votes -
Booked Forecasting Filter: By Service
A Beta Report for Booked Forecasting with the ability to filter by Service Name. It would also be beneficial to filter by Service Category, Offer Code (Discount Name), Staff Name, etc. as you can with other Beta Reports.
8 votes -
Offer codes valid on service modifiers
Allow offer codes to be valid on service modifiers
4 votes -
save button
Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.
4 votes -
being able to view client prebook report numbers
I know admins have access to prebook percentages but I would love to see the full number and maybe even break it down even further by client
4 votes -
When creating an appointment, have a prompt as a Request or Non-request so this isn't skipped by staff. Tracking retention im
We can't accurately track client retention if it is not mandatory
4 votes
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