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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7608 results found

  1. There is no way to see or visit past receipts for accounting purposes. There should be a feature to go back into patient profiles to visit each individual transaction, or have a monthly transactional sheet.

    4 votes

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  2. Need to have turn key tech solutions when clients book online using the booking widget if they use Safari, Edge, Mozilla or anything other than Chrome. We need smooth booking flow and it is inconvenient to ask clients to use Chrome or delete cookies and cache

    4 votes

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  3. I would like to use offers for every sort of discounting. But I would like to have the power to decide who is responsible for that cost, provider or company.

    5 votes

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  4. I would like the option to request deposits for let's say 4th of July weekend, and then once the weekend is over, no deposits are required again, and then on labor day weekend, the deposits would be turned back on, and off again. Having a calendar date range where specific days deposits for service are required and other days when we're not so in demand no deposits are required.

    6 votes

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  5. 2 votes

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  6. Would like the ability to TURN off online booking for any staff that has a time block. Marking it as unavailable so that certain services with the double booking option are also still blocked for online booking

    Idea: maybe to have an option to select Unavailable for online booking "time" under Schedule tab under Manage

    2 votes

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  7. Visually, its hard to see the names and the whole calender. Can we have presets where we can make the words on appointments and icons bigger without compromising the whole view

    2 votes

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  8. Our studio inboxes get clogged up with Boulevard cancellation/booking notifications from each client; there should be an option to unsubscribe from those

    4 votes

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  9. If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.

    1 vote

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  10. Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized

    13 votes

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  11. 1 vote

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  12. So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.

    1 vote

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  13. for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.

    also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.

    4 votes

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  14. Categorize inventory under: Clothing, Hair, Skin Care

    1 vote

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  15. Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.

    10 votes

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  16. This would be a game changer! We get lots of inspiration photos for services. Right now the front desk has to text the photos to the stylist and it is hard for them to keep track. Would be nice to be able to attach a photo to the clients appointment or even in their profile "notes". How cool would that be! We could have a log of all their photos in one place. I saw Boulevard added photos when completing forms and charts...but that's not where we want inspo photos for their service specifically.

    2 votes

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  17. have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
    or certain stylists aren't accepting new clients so that others are more available to take them.
    some of these 30min appointment slots interfere with booking larger appointments.

    5 votes

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  18. It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.

    1 vote

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  19. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    9 votes

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  20. Ability to have classic as the default when clicking on the Reports tab.

    5 votes

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