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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!

    I do not wish to give her total control over our software so it should be something I can allow in permissions.

    25 votes

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    Scheduled  ·  1 comment  ·  Admin →
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  2. Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. We occasionally have in-salon events, pop up shops, shop small business saturday or similar & would love to be able to integrate it with boulevard so we can customize invites, charge a fee for special services offered if needed (ie: botox party), track RSVP's for planning purposes, etc...

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)

    3 votes

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  5. I have had several Different kinds of scheduling software and never ever have I had an Issue where a canceled appt or a rescheduled appointment be sent a reminder. It's unbelievable this is happening. How unprofessional it makes us look when we have people show up for appointments because they are confused.

    1 vote

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  6. It would be helpful if there were two sections for notes in a guest profile. General client notes intended for the front desk team and a second section for the estheticians to leave more detailed notes that they wouldn't leave in a treatment chart.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. A user more user friendly way to check on the configuration of Shopify Integration. I want to see which location I have mapped. Today there is no way to even know this is possible. You have to hit Configure >> Setup and there is nothing here that says "Current Configuration".

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. 5 votes

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  9. The business would like to choose which reason, by default, timeblocks are created as. Currently, unless otherwise specified, the reason will be set as 'Personal'. This can be easily missed which results in skewed Utilization % tracking.

    Common use-cases for timeblocks are for meal breaks, training, meetings, or 'catch-up time' if the current client is taking longer than anticipated. These would be considered 'Business'. (Staff utilization shouldn't be penalized for meal breaks and the other reasons are business-related.)

    Better yet, have NO timeblock reason chosen by default and make the user select one before saving.

    1 vote

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  10. When clients book an appt for themselves and a guest - either under their name or as 'guest of' the appt should automatically add a tag as a 'party' and highlight both appts when hovering over one or the other appt!!!!!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. For example, be able to set it so that retail products always go to the service provider and Packages/series always go to the receptionists.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Ability to edit service durations, processing and finishing times by day of the week. Example: set a different transition time only on Sundays.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. I would like my stylist to be able to add a day or change the time to their schedule on the app

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Marketing that tracks patients and customizes the messaging that they receive. Look at Zenoti's smart marketing.

    19 votes

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  15. 3 votes

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  16. The business would like the hours worked to be included within the general reporting that reflects new revenue.

    3 votes

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  17. 13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Would like to give booth rentes the ability to edit their own schedule without having access to everyone else's.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. This would be an incentive for clients to opt for a Card Present form of payment.

    2 votes

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    1 comment  ·  Admin →
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  20. Seems like clients are passing on the waitlist option because of requiring a credit card to request a spot on the waitlist. They don't have an actual appointment yet so asking for a credit card feels weird. It would be nice to have the option to pick and choose what requires a credit card?

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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