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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7175 results found

  1. When BLVD is having systemic issues or when the user configures a report wrong it's the same error message that appears for beta reports. It would be more helpful if there are specific error messages. Most of the time it's user error and by not having a clear error message displayed it leaves everyone to believe that the system is unreliable versus their lack of understanding of how to use it. For example -- "Oops! Cannot configure rows and columns the same. Try editing your configuration!"

    2 votes

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  2. We are developing our own referral program and require that account credits be applied automatically through APIs based on some event triggers from our end. Referrals account for a large portion of our growth so this is of utmost importance to us.

    3 votes

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  3. Staff not being able to add/edit notes at home WITHOUT havening access to the clients personal information. We do not want our team or on-call staff to have access to last name, email, phone number when reviewing client profile or adding notes from phone

    3 votes

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  4. When purchasing a membership, a card on file should be saved to the client profile without having to click the "consent to store" box.

    3 votes

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  5. Be able to select a date range in the payment processing report., sometimes the months overlap 1 or 2 days and need to download both months to merge them is extra work.

    1 vote

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  6. We often have spouses or parents book appointments for other people and fill the forms out in the other person's name. We then end up with an incorrect form in their profile. It would be nice to be able to copy or move that form to another profile to keep our records matching.

    11 votes

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  7. As of right now, the only time a Prebook or rebook tracks is if the prebooking was done at check-out before collecting payment. It would be helpful to have the option to either go back to "view appointment" and then be able to select a prebook option to set a new prebooked appointment, OR to add a prebooking tick-box when setting an appointment through "new appointment". Lastly, either function should help track the prebook metric.

    3 votes

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  8. The business would like the ability to have push notifications go to the SP as well as the business.

    3 votes

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  9. too many duplicate profiles created when clients write their email incorrectly. for example- gmail.co vs gmail.com

    9 votes

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  10. Integrate an option for clients to check in on their own device once they arrive to their appointment, notifying the service provider of the arrival. This way if there is an intimate service happening and there doors are closed you can still see if your client has arrived and you do not run behind in time. This would be super helpful as we rent out suites for our salon services and we do not have a lobby for our clients to wait within our own spaces

    6 votes

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  11. Have the system do an auto purchase order that pulls up all products that are below an alert level

    2 votes

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  12. When querying Admin API - Orders query, it would be very helpful if we can filter them by ClientId. Right now if we want to build on our app a logic to display the order history for a client, we have to iterate all the orders, which is a very expensive query.

    2 votes

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  13. When clicking on a product in the manage tab and showing the sidebar with sales history there is no year listed. It can look like an item is a hot seller when in fact the sales are all from years ago and it hasn't sold at all recently.

    2 votes

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  14. It would be great to see the actual time that is open during the process time of another appointment for double booking purposes. Right now, when you hover over an existing appointment that has an open space during process time, it shows the time of the existing appointment and not the open time. It can be confusing to determine what the open time is.

    3 votes

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  15. Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.

    50 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  16. The business would like to be able to choose if a debit or credit card can be used. They would like this to be a setting that can be changed at any time.

    3 votes

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  17. It would be helpful to be able to actually speak to someone whenever a question/problem pops up. The support is great but sometimes time doesn't permit typing and waiting for responses.

    2 votes

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  18. 29 votes

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  19. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  20. We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations

    5 votes

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