7213 results found
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Advanced Login Restrictions
The business would like to be able to limit per computer who can login to the dashboard.
1 vote -
Reporting on Requested Providers
The business would like the ability to run a report on providers to see how many clients have requested each provider.
2 votes -
Support Team Logs
It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.
4 votes -
Skipping email prompt when new customer check in
When a new customer check in, they can choose either their phone number or their email. At the moment, Boulevard does not allow the NEW customer to skip the email when using Duo App for checking in.
I hope Boulevard can add an option to skip he email address when a new customer come in and using Duo for checking.2 votes -
Opposite of “Verified” badges on social media, Client names universally could UI show any lack of required profile data such as a Red “?”
Provide businesses a method to elect what information is required for client profiles (First name, last name, phone number, email, CARD ON FILE) and then any instance of a client not having all of the required field filled, a UI element across any instance of their name (except in reports) that denotes that something is missing. This would create great automatic feedback that our staff and receptionists would pay attention to and correct whenever they can.
2 votes -
10 votes
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Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
5 votes -
Amount of time between appointments
When rescheduling an appointment at checkout, it would be helpful to see the number of weeks between the client's last appointment and the appointment that day.
For example, when checking out, I currently have to manually count the number of weeks between the client's last appointment and the current appointment. It would be helpful to have it calculated automatically when rebooking.
3 votes -
Customer can add or update information on Duo app.
When the customer come in and if their information is incorrect such as name or email or phone numbers. we can have customer review that on the duo app to to confirm, correct of update the information
16 votes -
Switch guest name
Hello,
When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.
thank you…
104 votes -
Shopify - Bi Directional New Client Sync
Want Shopify to automatically sync new clients on both systems
4 votes -
NetSuite Integration Enhancements
- Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
- As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
4 votes -
Printer Settings
We feel it is very important that Boulevard gives us the option to print receipts that the Merchant and Customer copies are seperated automatically by the receipt printer. We are using the exact recommended Hardware. Our old booking program, their technical support team knew the exact settings for the recommended printer for the recommended browser to use on the desktop (Chrome). They knew every code for the settings to make every part of the program user-friendly in all aspects, including printer settings. I did reach out to the hardware company - Star Micronics, but I have a feeling this is…
2 votes -
12 votes
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Fix communication for alerting stylists their client is here
Not all stylists get sent a text when their client is here
1 vote -
Make allergies more noticeable
Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more
4 votes -
Integration with Nextech
A true, two way integration with Nextech to reduce redundant workflows and limit room for error
1 vote -
monthly memberships be charged under each individual merchant
I would like monthly memberships be charged under each individual merchant instead of the main company's account
1 vote -
Product filters and sorting
More and better filters and sorting options when viewing products. We have almost 600 unique SKUs and I wish we could, for example, set the filters to show only active products from X brand, or only active products from Y product category - or both of those at the same time: only active products from X brand under Y product category.
4 votes -
Automatically add all service-based net sales
Adding net sales total only for services and products, automatically including the values of vouchers that were redeemed. Currently, we must add these columns together in order to calculate revenue that excludes package, gift card, and account credit sales.
2 votes
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