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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Not all stylists get sent a text when their client is here

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more

    4 votes

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  3. A true, two way integration with Nextech to reduce redundant workflows and limit room for error

    1 vote

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  4. I would like monthly memberships be charged under each individual merchant instead of the main company's account

    1 vote

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  5. More and better filters and sorting options when viewing products. We have almost 600 unique SKUs and I wish we could, for example, set the filters to show only active products from X brand, or only active products from Y product category - or both of those at the same time: only active products from X brand under Y product category.

    4 votes

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  6. Adding net sales total only for services and products, automatically including the values of vouchers that were redeemed. Currently, we must add these columns together in order to calculate revenue that excludes package, gift card, and account credit sales.

    2 votes

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  7. 1 vote

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  8. Would like the ability to remove cancelled or past subscriptions from the list on client Product page as it is getting extensive when they cancel and resell for changes and pricing updates

    3 votes

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  9. 2 votes

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  10. Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.

    3 votes

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  11. The business would like to the ability to reply to the clients rating from within the actual rating it self.

    3 votes

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  12. It would be easier to differentiate in a glance between those here and not here yet.

    9 votes

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  13. At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.

    4 votes

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  14. The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.

    1 vote

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  15. Under our previous system (Booker), clients could walk in, select a gift certificate template, tell us who it was for, what they wanted included on the gift, add special messages, etc. and we could print a nice color gift certificate for them to take with them. While we were talking with the sales folks at Boulevard, I was led to believe that this is also possible with your system (this is in addition to clients being able to buy gift cards online themselves without our help).

    So far, I have not been able to find anything close to this with…

    10 votes

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  16. Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.

    4 votes

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  17. We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.

    It would come through as:

    "Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"

    It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)

    4 votes

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  19. Ability to include photos of products that are sold online through their booking widget.

    3 votes

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  20. Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.

    1 vote

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