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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. Easily transfer memberships from one location to another

    Ability to transfer memberships from one location to another without having to cancel and resell the membership.

    3 votes
    0 comments  ·  Admin →
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  2. Reformat the print option for charts & have an option to email a PDF version to the client. We use 'treatment plans' as a chart where we

    Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!

    10 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  3. New Marketing Campaign: For Clients Whose Vouchers/Credit is Set to Expire Soon

    There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    15 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  4. Allow color coding for client types - online booking, VIP, new client, etc.

    Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.

    4 votes
    0 comments  ·  Admin →
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  5. Forms Auto Fill

    If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over

    35 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  6. Text Message File and Client Notes File Downloads. It's needed to respond to Disputes

    I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  7. Resource rooms not automatically assign and you can assign rooms at check in

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  8. autopay detail report

    Autopay Detail Report (allows a business to see future upcoming autopays)

    Requested by Simplicity Laser, Strategic Customer

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  9. Charting offering an additional box when choosing “other” or specific options for more detail.

    “Other” drop down option in charts that populate a fill in the blank section or a similar concept of selecting a certain button on charting that populates another box for more information. This would help keep our basic charting clean and when needed, adding additional boxes and info.

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  10. Aspire Rewards Integration

    Automatically sync and utilize Galderma Aspire Rewards.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  11. Add "Client Rescheduled" as a reason when we cancel an appointment.

    When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. Why have most of these ideas been sitting for more than a year

    Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.

    3 votes
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  13. Client Call Log

    Implement a "Call Log" that will direct show within the Client profile.

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. All new appointments made online AND BY STAFF/FRONT DESK. Needing to monitor all new appointments that are made is critical.

    Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. Date Range for Waitlist

    Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…

    17 votes
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  16. Need The Ability to Refund a Service Paid With a Voucher

    There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.

    58 votes
    11 comments  ·  Admin →
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  17. Account Credits Used for Monthly Membership Fee

    I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  18. Marketing Opt-in Automation for new clients and migrated clients

    Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.

    Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up

    I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"

    6 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. client name and service font is too small hard to see!!

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Deleting Gift Cards

    Customer would like to be able to delete Gift Cards that meet certain criteria.
    Example:
    Gift Cards with 0 balances
    Gift cards that are older than a specific time frame

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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