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6542 results found

  1. Would like to be able to require a deposit only on Saturday appointments.

    3 votes
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  2. The business would like the ability to view the waitlist on the mobile app.

    24 votes
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  3. Would like our business logo displayed on the Duo check in app

    23 votes
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  4. We have senior injectors that have a slightly higher price for injecting than our standard services. It'd be great if custom product unit prices could be added on a staff level for a service so we could easily charge at an increased rate.

    2 votes
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  5. Sometimes we need to add a voucher on the fly for various reasons - these should generate commission like all other vouchers to ensure our staff is paid.

    2 votes
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  6. Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.

    2 votes
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  7. It would be helpful to be able to access forms in the check-in app. When several guests check in under a group booking with one number we have to build out profiles and forms and have them fill out one by one. If they put their number in it creates a walkin appointment and you can't tie the walkin to the the already scheduled appointment. If we could go to their appointment and access forms there in the app that would speed along the check in process when there are multiple guests.

    2 votes
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  8. Sometimes I forget to log out of my computer at work and this results in someone else using my profile. Our previous provider allowed us to remotely log out sessions so that it would force the user on that computer to then log in under their own profile. This is especially important with users with higher privilege levels than others.

    5 votes
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  9. There are some services we offer that require little to no effort from our staff (ex. Sauna or Normatec sessions, compared to other services like massage). It feels awkward asking for a tip for such simple services. I would love to have the choice on whether or not to ask the client for tip, like a box we can check or uncheck before we initiate the checkout process.

    4 votes
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  10. Right now you only get name and email for client export, what if I wanted to pull out the addresses of all my clients so I could analyze my business to see where most of my clients are coming from?

    1 vote
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  11. Filter schedule calendar based on businesses pay period

    1 vote
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  12. When we no show a client or they late cancel, it's removed from the service providers books. That effects their utilization. Preferably it would stay on the books (if there isn't time to get another client in here) and be checked out as late or no show with or without a fee. Also, if it was color coded differently to accentuate it on the schedule, that would be ideal.

    486 votes
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  13. When you go to the history tab in the client profile and scroll down to the Order History - it would help to be able to see if the Sale Total is a credit or a debit

    4 votes
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  14. While reordering of addons and modifiers is avilable with in the respective categories, being able to reorder modifiers before addons would improve the flow of my booking and give owners more control over their guests booking experience.

    3 votes
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    1. Allow messages to be tagged "unread" and allow messages to be sent to providers/front desk
    2. Put in place safeguard so a provider cannot be scheduled in two different locations at the same time.
    3. Allow blocked times (ie out/PTO) to be seen in all locations provider is seeing patients
    4. Allow option to see providers schedule in all locations they work on the same page
    4 votes
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  15. The business would like to be able to choose to hide gratuity from orders from one provider to another. They would like the gratuity to only show if it was left to the user viewing the order.

    17 votes
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  16. If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over

    30 votes
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  17. The business said the current service totals is misleading on the mobile app because it is a lesser number when vouchers are applied as those service as a discount to the service. The provider is however paid commission off the service list price. The % owed to the provider is not seen in the mobile app at this time making them think they have made less then they really have.

    3 votes
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  18. Staff members with client profiles should be allowed to opt out of their social media profiles from being scraped and added to their profile. I am a manager and by necessity I need a client profile (for training, testing, and for my own personal services), but I do not think it's necessary or helpful for everyone in my business to see those profiles (especially because it finds many obsolete accounts I don't recall/ don't actively use, etc). I would love if staff members, including myself, could turn that off from within the admin dashboard.

    1 vote
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  19. When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…

    48 votes
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