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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. It would be nice to send an email to upcoming appointments with specific details for their appointment. For example, If i see I have 3 microneedling one day...I could upload my microneedling email and then send it to those three people to make sure they know some of the pretreatment instructions that clients forget frequently.

    1 vote

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  2. Add an appointment icon to identify if the client is seeing more than one service provider that day.

    2 votes

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  3. While we utilize the overlay for all services, we would love to see the ability for specials to have their own booking links that could be set to pull into a "monthly specials" section or page on the website, automatically.

    2 votes

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  4. In need of a way to set an option to send an automatic reminder text, at a custom time interval, to remind color clients to schedule a glaze or another appointment if they did not rebook upon checkout.

    4 votes

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  5. Is there a way to turn on settings so that guest information must be different for guests booking with two people?

    1 vote

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  6. This would require a backend change most likely - but when scanning things in checkout, it would be extremely helpful if you could scan items in and immediately go to the next line without having to wait for the system to find the first item in the database.

    If a person hits enter to go to the next line at checkout, it could continue searching for the previous item in the background while allowing sequential entries. I've used web-based envision before and it would show small loading bars under previously entered items until it finds them, but wouldn't stop you…

    2 votes

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  7. When our photo's are being uploaded to our patient file it's telling us it too big. Being able to upload a 'bigger' file would be helpful.

    1 vote

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  8. We would like the status of the attached forms and charts to display on the appointment time block on the calendar view.

    This would allow for the easy gathering of this information at a glance.

    1 vote

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  9. It would be so much easier to filter through members if there was a Member option under the " Add Filter" in the Client tab. This would help us quickly find all members and easily get their info for email blasts and other forms of communication.

    1 vote

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  10. Add Month as a filter in the reports under Customize Report-> Report Data

    1 vote

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  11. I would like to set up a separate merchant account for all IV/Vitamin Therapy services to be deposited to regardless of who performs the service. Can you please set up this option? It makes for cleaner bookkeeping when there are multiple divisions in a medspa.

    1 vote

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  12. I would like to set up a new merchant account for all IV/Vitamin Therapy services to funnel to regardless of who performs the service. Can you please set this feature up?

    1 vote

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  13. We would like the ability to view Client Names in the Sales summary. This will allow us to easily gather this data for our end of day reporting.

    1 vote

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  14. Duplicate and set different parameters for Automated Campaigns.

    Currently I can only run 1 reminder to book automated campaigns with a variable date parameter.

    I would prefer to have two different ones, one to be automated to send 7 days after an appointment, and another to be automated to send 14 days after an appointment.

    Also the ability to rename the automated campaign. Currently I cannot customize the name and its hard to keep track if it is used for something else.

    6 votes

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  15. Online booking members have been recreating accounts because they put in a different email address than the one originally provided. In turn this makes them two different accounts, one of which has all vouchers/memberships/history attached, and one that doesn't. This poses a problem at check out when they aren't able to redeem vouchers/memberships without reception or provider knowing to merge the accounts beforehand.

    3 votes

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  16. height and weight under demographics so a form can pull and auto populate. Also calculate BMI from height and weight.

    9 votes

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  17. The tutorial video actions are at such a speed that, unless highly familiar with the EMR, it is very difficult to learn. Perhaps there should be a set of tutorials for existing and seasoned clients and those new to the system.

    0 votes

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  18. Add a breakdown of products by product category in the manage location settings similar to how services are grouped by category. Posted on behalf of Vitara Wellness.

    1 vote

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  19. I like to drop the calendar for the staff and myself at a certain time and date every month (I open March calendar February 20th at 8am). I was able to do this with acuity with some work arounds, would love the option to go in and prepare the schedule for each staff member and either manually or automatically trigger Boulevard to drop the schedule and notify clients via text/ email

    1 vote

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  20. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

    3 votes

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