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  1. When a client pays with a gift card I am not able to complete the transaction if the gift card is less than the amount due. I should be able to apply the gift card and then there should be an outstanding balance to complete the transaction

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. It would be great to see who suggested the products to clients. It will help with commission when the clients return and purchase the products.

    1 vote

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  3. When adding an appointment to my calendar.
    Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.

    2 votes

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  4. If you set up your reward program that 5000 points gets you $25, you should default to only redeeming the 5000 for $25...even if the client has 5500 points...then they can roll the 500 extra points toward earning the next $25. As a slon we do not want to ever give more than $25 at a time, it is cost prohibitive. Also, the $25 hit should be taken by the salon, NOT the provider.

    1 vote

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  5. “Group appointments” implies that there is more than one person getting services. “Multiple Services” however means it could be one person getting more than one service. Being a nail salon, it’s an important distinction because our clients aren’t able to book themselves a mani AND pedi at the same time unless they select the current “group” option. Causes confusion and frustration for us and our clients who don’t understand the BLVD booking system yet.

    1 vote

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  6. Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.

    5 votes

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  7. Admin/account owners need to be able to see a history of login history and login activity on all Boulevard accounts under our business.

    4 votes

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  8. Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
    We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!

    12 votes

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  9. Ability to have time blocks default to 'business' reason

    5 votes

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  10. Reporting shown in graphs and pie charts. Comparison bar charts that compare service sales from current to the past 2 years. Also, membership comparison charts on a year to year basis. A Pie chart with the different services sold and customized dates. They are so much easier to read at a quick glance!

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Ability to see if a client is on the Waitlist with an Icon and/or through their Client Profile.

    9 votes

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  12. One service provider can service up to 3 rooms on their own, even if the services start at the same time.

    1 vote

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  13. Ability to duplicate a purchase order from one location to another with the same products and quantities

    4 votes

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  14. The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!

    2 votes

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  15. last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing

    2 votes

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  16. Currently the Cancellation Log only loads data from the past two weeks once the Staff Member filter is applied. Adding the load more button will provide the ability to broaden the search past those two weeks and make cancellation audits by staff member much easier.

    1 vote

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  17. Ability to receive a notification when the emails are sent and when the accounts are updated and also have a feature in the dashboard to be able to search who has been sent the failed payment emails

    1 vote

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  18. Ability for guests to add the service they’d like from the check-in app as a walk-in

    9 votes

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  19. I would like to see a commission detail report by service provider. Currently have to run two reports, download them copy and paste. Very clunky!

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    7 votes

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