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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7566 results found

  1. I have artists that work at both locations and since we are on a sliding scale it woulds be helpful to base their commissions on the total from both locations not just one.

    1 vote

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  2. I would like to be able to search for a form or chart I want to be able to quickly find and make updates as needed.

    1 vote

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  3. When hover on name on calendar it shows picture! This is amazing for customer service. Being able to recognize client and use first name when they walk in the door

    1 vote

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  4. Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.

    13 votes

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  6. a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?

    231 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  7. I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    4 votes

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  8. it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.

    2 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  9. Ability to disable client accommodations at the business and location level

    1 vote

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  10. 1 vote

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  11. It would be great to have a way to know who checked out or scheduled a guest without having to log in and out of boulevard. Maybe a pin code for each person that they enter upon confirming the booking or hitting checkout.

    1 vote

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  12. It would be nice to know what appointment the "in progress" chart belongs to.

    1 vote

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  13. We would like services that are not Bookable Online to still appear in our self-booking overlay so that clients can see all available service options. In the description of the disabled services, we would just note that they must call the salon to book. We've had a lot of appointments booked incorrectly because clients don't see the service they are wanting as an option.

    1 vote

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  14. You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"

    We alllllll want to do less work. Help us teach people how to do it for us.

    2 votes

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  15. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  16. There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    3 votes

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  17. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    29 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Leviticus would like the option to require internal notes to be input at the time of booking from the dashboard.

    1 vote

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  19. I do not want to be required to select a reason for cancelling the appointment when cancelling - it makes the process take too long.

    1 vote

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  20. 1 vote

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