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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

    3 votes

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  2. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    9 votes

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  3. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    1 vote

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  4. Utilization percentage should not be based on the utilization of the resource as it is a staff report. It should be the amount the person was booked in relation to the amount they were scheduled.

    1 vote

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  5. When using the "dollar off per item" offer feature, it should multiply by the quantity sold. For example, if the offer is $1 off each unit of Botox, when we sell 50 units, it should take off $50. Currently, it does not take quantities into account and only takes of $1

    1 vote

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  6. How about for the icon on the home screen there are initials or photo of whoever is signed in. So when you open up boulevard from the browser (since it does NOT require one to sign in), you actually know who is signed in. This would help for those who have multiple user.

    1 vote

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  7. POS should pull appointments 15 minutes prior to sending reminders - not before the day begins for 2 days out - changes in life happen

    1 vote

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  8. It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.

    2 votes

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  9. 6 votes

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  10. We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.

    1 vote

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  11. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    2 votes

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  12. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes

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  13. Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.

    3 votes

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  14. If a patient is paying in the future or owes for a package, etc., it would be nice to be able to schedule an invoiced date in the future.

    4 votes

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  15. Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.

    7 votes

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  16. It would be great if individual services could be attached to specific merchant accounts. For instance, I have a nurse/esthetician. It would be nice if the fees for her esthetic services went into the spa account and the medical services she performs went to the medical account rather than needing to create two separate profiles that don't sync.

    1 vote

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  17. Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.

    2 votes

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  18. PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.

    5 votes

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  19. Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.

    4 votes

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  20. We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.

    5 votes

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