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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7537 results found

  1. There should be able to be a way you can make deals on Packages, not just individual appointments.

    6 votes

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  2. The automated referral program should allow you to add the referral credit not just at the first visit for patients. Sometimes patients come in and only have a consultation done or we may miss the giving the credit at the first visit. The option to add the referral credit in should remain in the checkout window even after the first visit is completed.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    3 votes

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    1 comment  ·  Admin →
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  5. Create an option to filter clients/patients by Gender or Sex. This will allow to create marketing campaigns for services targeting Males or Females specifically.

    9 votes

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  6. We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.

    2 votes

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  7. Avalon Lasers would like there to be an chat option in the dashboard to chat with internal employees in the business.

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. pull over the medications and medical history into the good faith exam automatically

    9 votes

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  9. Photos to upload for service description

    2 votes

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  10. Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface

    Dear Boulevard Support,
    I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.

    Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.

    Furthermore, I have set my cancellation deadline to 3 hours before the…

    2 votes

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  11. A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).

    3 votes

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  12. We would like the ability to modify the order in which Memberships are displayed in the online booking widget. This way, they are more readable for our clients.

    2 votes

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    1 comment  ·  Admin →
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  13. This feature would give us the ability to customize the security logout timings by employee and not only for everyone as a whole.

    It's important for our front desk girls to have a shorter time as they are constantly up and down from their desks and we don't want mistakes to be made under the wrong name.

    For providers, they all have their own iPads and chart during their consultations/appointments. Sometimes they forget to press the save draft button on their EHR notes and the notes delete when it force logs them out.

    4 votes

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  14. Need to be able to identify when a provide is only available for virtual appointments

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. When a guest books - if tells us if that was booked by our system or the online booking. When it comes to finalizing payments and closing out the appointment, I can never trace it back to who it was to correct any mistakes made at check out.

    1 vote

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  16. Please make an easier way to draw attention to a note. Like a sticky note or post it that can be attached to an individual patient document or chart. Bonus if you can tag staff members to direct attention to the note

    1 vote

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  17. It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.

    1 vote

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  18. Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to

    9 votes

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  19. We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.

    2 votes

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  20. schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.

    2 votes

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