6503 results found
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Customize Service Provider Pricing on Modifiers
Either Allow Add-On Services to be Grouped under Custom Labels and min/max option per category, and/ or Allow Custom Pricing for Modifiers based on the stylist selected.
3 votes -
Enable option to charge a specific client a deposit
Right now deposits can only be set up on a service provider basis. It'd be great if we could set some sort of accommodation in the client profile that requires them to put a deposit down for their services. This could help curb repeated no show or late clients.
2 votes -
All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
6 votes -
Service Lists by Provider
There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.
8 votes -
Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
6 votes -
Add-On Sub-Categories
We offer an array of add-on options, including multiple haircut and treatment choices. To enhance our online booking experience and make it more client-friendly, we'd love to organize these add-ons into sub-categories. This way, instead of a lengthy list of options, clients can easily navigate and select their preferences. Example as follows:
Haircut Add-Ons
- Haircut A
- Haircut BTreatment Add-Ons
- Treatment 1
- Treatment 27 votes -
When viewing a clients history have the time of their appointment next to the date, would be helpful when seeing what time they prefer
When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.
10 votes -
Auto text responses for services
It'd be great if once the client received the reminder for their service via text they could reply with 'for which service' and they would get a text letting them know which service they booked for.
2 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
4 votes -
Printed reports keep order
When we print our reports after making changes to it and rearranging columns, changes do not stick and report still prints out of order
5 votes -
Create Printable Travel Tickets for Stylists to Utilize
We would like to create tangible travel tickets for stylists to be able to assess their clients' info all on one page rather than having to go thru multiple digital menus via Boulevard app. Client info like: Previous Products Purchased, Previous appointments, previous services + amounts paid, today's appt info and an area where they can write notes or suggestions.
11 votes -
Ability to enter in a GC expiration date
The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.
7 votes -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
6 votes -
option to require deposit by service day
Would like to be able to require a deposit only on Saturday appointments.
3 votes -
display business logo on check in screen
Would like our business logo displayed on the Duo check in app
23 votes -
Custom Product Unit Pricing For Staff
We have senior injectors that have a slightly higher price for injecting than our standard services. It'd be great if custom product unit prices could be added on a staff level for a service so we could easily charge at an increased rate.
2 votes -
Generate commission off of vouchers added through the client profile
Sometimes we need to add a voucher on the fly for various reasons - these should generate commission like all other vouchers to ensure our staff is paid.
2 votes -
Show what practitioner a client saw in their appointment history
Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.
2 votes -
Allow access in the BLVD check in application to access forms without checking in
It would be helpful to be able to access forms in the check-in app. When several guests check in under a group booking with one number we have to build out profiles and forms and have them fill out one by one. If they put their number in it creates a walkin appointment and you can't tie the walkin to the the already scheduled appointment. If we could go to their appointment and access forms there in the app that would speed along the check in process when there are multiple guests.
2 votes -
Give users the ability to log out remote sessions
Sometimes I forget to log out of my computer at work and this results in someone else using my profile. Our previous provider allowed us to remotely log out sessions so that it would force the user on that computer to then log in under their own profile. This is especially important with users with higher privilege levels than others.
5 votes
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