5915 results found
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13 votes
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Mark an Existing Client as 'New' If They Haven't Been in for Years
Treating an existing client as a new client if more than a certain amount of time has past since their last appointment.
3 votes -
Business Level Text Messages (vs Location Level)
for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.
also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.
3 votes -
Historical Sync with QBO
Historical sync with QBO - from an accounting perspective, historical sync is a MUST for any sales platform. Most apps I've used offer this feature and do not charge anything extra for the integration itself. The fact that the Boulevard <> QBO integration is $45/location/month and only begins syncing sales data from the date of integration forward is highly disappointing. If I can find a third-party app that will provide those features, I will definitely switch and cancel my Boulevard integration subscription.
4 votes -
Export Offer Codes
We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.
1 vote -
voucher redemption
If voucher redemption would show in the closed appointment details
7 votes -
Add donation option to checkout flow in the Duo app
Ability to add a 'donate to cancer' option on the tip screen in the Duo app when the client is checking out.
2 votes -
Update Offer filters
Include a filter to allow adding products by brand.
Also Some form of bulk selection of products would be super handy rather than searching and inserting each product individually. We often end up manually adding discounts per a sticky note at the desk because adding items to an automatic offer is too cumbersome when it is a large selection of items.
3 votes -
Notify of low stock inventory
Notify of low stock items
47 votes -
Reminders to check in if folks say they're not ready to book
When someone isn't quite ready to book, but says that they'd want to in Next month, we should have the option to mark it in a way where it notifies the admin team to check in on the first day of the next month.
Additionally, the system should be surfacing the most likely to book at any given time and reminding us to check in with them.
1 vote -
Need to see offer codes on appointments before checkout
Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.
8 votes -
2 votes
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Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
3 votes -
Visibility of Unconfirmed Clients from the Mobile App
We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.
8 votes -
completed services
a more significant color change to show on the calendar (schedule) when an appointment has been checked out.
3 votes -
New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes -
Background of calendar
The color of the non working hours should be a gray color, or you should be able to change the color of non-working hours
4 votes -
Run reports to give to stylist individually without seeing everyones information.
Would love to be able to print reports one employee at a time. This could help in so many ways for the salon and the stylist. Just their information from Boulevard.
14 votes -
Alphabetical order for everything
There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
- Privilege Group dropdown when assigning it to individual employees
- Staff Role dropdown when assigning it to individual employees
- Assigned Locations dropdown when assigning it to individual employees
- Product category list when creating a new skuThere may be more but those are the most common ones that I see
3 votes -
Ability to create automated tags
It would be so useful if we could set tags/emojis to automatically add to profiles or appointments, just like for the membership one but if we could do it ourselves we would use it for other things, too! Similar to offer codes, how those can be applied to certain things automatically.
5 votes
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