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  1. The business would like to be able to reschedule or switch locations without having to cancel and re book.

    1 vote

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  2. Staff Schedule report but in beta so that it is customizable

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. 3 votes

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  4. Often times there are the same functions between the manage & settings tabs - combining these into one tab would help us not have to flip flop between the two to find what we are looking for as they sometimes serve the same purpose, but sometimes have different options!

    1 vote

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  5. We use the notes to store important information- including scanned forms since there is nowhere else to store them. It is very easy to delete these. You should be prompted to ask before deleting a note OR have a safe space for uploaded forms to be stored- maybe with the other forms.

    8 votes

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  6. There are two possibilities when we are inviting the client back in to "redo",

    1) They will be seen by the same service provider. The client will be rebooked the same service, but no price should be listed nor pricing. In the background there would be either a commission pull from the first service (to combat the hourly wages being used to complete the same work again) and notation that this service is NOT to be considered an additional appointment or service, but a REDO for reporting processes.

    2) The client will be seen by a different service provider. Depending…

    2 votes

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  7. Tiered commission structure that only applies next level of commission to sales higher than the previous tier.

    3 votes

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  8. If a client gets a discount on their membership using an offer code, there should be the ability for that offer code to apply each renewal and the client continues to get the membership at a discounted rate

    1 vote

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  9. Small detail, but the products section in the gear tab has filters for Brands, Categories, Status. The products section in the manage location tab has Categories, Brands, Status.

    Swapping categories and brands in one of the places would be great (preferably in the gear tab). I find myself clicking in the wrong one to filter when I am in the gear tab because they are swapped.

    1 vote

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  10. As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.

    4 votes

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  11. It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…

    9 votes

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  12. Within the offer codes setup page/listing there should be a shortcut for high level metrics around the offer code such as number of uses, revenue, etc. It's cumbersome to have to look into beta reports each time.

    3 votes

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  13. We need a central place to save contacts and then in the locked section we like to save login details that only Admins can see. I want to save more contacts in here and then be able to search by their name, etc.

    1 vote

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  14. We often have multiple purchase orders open at one time. Need to be able to see the "Memo" field on the Purchase Orders summary screen to figure out which one we are opening. Otherwise we waste time clicking through until we get the right one.

    1 vote

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  15. 4 votes

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  16. A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
    -Send notifications to the team
    -post for historical

    15 votes

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  17. I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.

    3 votes

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  18. It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…

    23 votes

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  19. ... promotions. Let's say my business wanted to offer a special discount for booking a service. BUT the discount is only eligible on certain days of the week, with certain staff, and we want to create it so that we not only have the clients payment method, we charge a deposit of the no-show fee. This would be the only surefire way using conditional offers, service restrictions per staff, and booking deposits, to make sure all of these are accomplished AND we are not relying on staff to perform them manually when booking in person or over phone.

    Thinking, NOT…

    3 votes

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  20. At current, if there are long names or long service names for services below 30 min duration there is complete cut off or bleeding of text beyond appt tile.

    Ideas include:
    First name, last name reduced to initial, service name truncation (perhaps removal of vowels?)

    CSS to make those appts with too much text be animation where the entirety of the names and service name scroll left to right so that all text is shown every 10 seconds or so (or some time equation directly proportional to number of characters).

    Create so that appt tiles are only representative of their…

    3 votes

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