7193 results found
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Create a method to complete forms on Duo app without a phone number
We have a regular problem of people needing to complete forms when we don't have their phone number (Kids without phones, booked as a group appointment when they don't know everyone's information, etc...) We have been using fake phone numbers (using an unused area code) for this. Boulevard recently started validating phone numbers and won't allow this work around.
Please create a method to send a form to an iPad without needing to get someone's phone number, or create a way to check someone in on the Duo without a phone number or email address.
1 vote -
Have a date on the entered client notes
It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.
2 votes -
Membership discount offer for x amount of weeks/months
We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of weeks/months without having to manually change the price for each client that signs up. The initial discount price is charged at sign-up but reverts to the original price of the membership at the next auto charge. It's difficult to modify the discounted price offered for each client manually when their charge dates are on different dates. Please look into creating the discount offer for…
1 vote -
Membership discount charges offered for x amount of months
We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. It's difficult to modify the charge price for each client when their charge dates are all on different dates! Please look into creating a discount offer…
1 vote -
Membership discount offers set to auto charge for x amout of months
We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted offer to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. We need the discounted charge to auto-renew for a certain amount of months. It's difficult to manually modify each clients charge when the clients are all…
1 vote -
confirmed v. request pending
when a client books the confirmation screen should just say "confirmed" rather than "request pending" everyday we have clients calling us to see if their appointment has been confirmed.
1 vote -
Create a report that allows for mapping when setting up the system
Create an internal report that allows services and addons to be seen for mapping. Also, create a similar report for charts and forms to show what services they have been attached too. Currently both processes are done 1 by 1 which is both massively inefficient and time consuming. Not user friendly by any means.
1 vote -
Visible change to page / information bar when toggling between different locations
More visible change to page when toggling between different locations. It could be as simple as the information bar at the top changing colors or the logo changing . Something more eye catching to let Client services know what location they are making changes to
4 votes -
Alerts for client forms needing to be filled out prior to check out/completion of service.
We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.
2 votes -
Appointment Availability Report
Summary:
Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.Description:
Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:- View open appointments across different time periods
- Identify scheduling patterns and optimize staff availability
- Make data-driven decisions about staffing and scheduling
2 votes -
We need a faster way to assign services to employees. You should not have to click each individual service and toggle employees on!
We should have a faster way to assign employees to services. We have upwards of 40 different services and to click each one and toggle employees on, is not efficient. Maybe you can have the employee tab have all service listed automatically thats assigned to the store they are coded too and then toggle them on or off from there
3 votes -
Report that deducts payroll cost (commission and hourly) from total daily sales
Report that deducts payroll cost commission and hourly from the daily total
4 votes -
Allow clients to be able to modify their card on file
It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.
6 votes -
Client app
it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.
154 votesHey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
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Optimize online booking
When showing a client the available times, is there a way to optimize this for the stylists? Currently, clients are able to book times that are not backed up to other appointments.
1 vote -
Require approval for updating seller on sales
For package sales, there is an "edit" option to assign the sale to the employee who sold the services. Best if we can only edit once (currently you can edit anytime and override the last edit), further changes/editing should require manager's approval. Additional edits only available under manager/owner's account. This change can improve the accuracy of the reports.
1 vote -
Tracking "Book Again" link on receipt text
Track the effectiveness of "book again" link in Order receipt text (e.g. # clicks, bookings, etc.)
1 vote -
Enhanced staff performance reports
Have permission controls but the ability to set what performance your staff can track.
For instance filters such as:Total service sales
New guests
Total guests
Total retail sales
Total retail units
% guests purchasing retail
Add on units
Add on $ sales
Rebooking %
Utilization %This would allow us to set goals and to have to ability to have staff concentrate on certain things. New staff need to worry about rebook % and % guest purchasing retail, while existing staff might need to concentrate more on utilization rates and add ons. Having just service $ and retail $…
354 votes -
Turn off staff roles on online booking
It would be great to have to option of turning off staff roles on the online booking site so it is not visible to clients when they book online. We have an internal level system for stylists and it's confusing for clients when we have a range of seven different level stylists with different prices. I would rather have them all just listed as a stylist without it messing up everyone's customized pricing.
1 vote -
AUTO MERGE PHONE MADE & ONLINE MADE APPTS
We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.
2 votes
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