Skip to content

Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7020 results found

  1. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  2. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  3. Would like to be able to include/add column for a client email in the Memberships report. This way we can obtain a Client List of past-due memberships along with their email.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  4. Be able to go back into a form or chart after it submitted to fix errors.

    3 votes
    How important is this to you?
  5. Please add the Client (Patient) name to all sheets when a form or chart is printed with page numbers. This is normal practice for medical offices. It helps to insure HIPAA compliance. Thank you.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?
  6. Have one location that shows all transactions - balances, credits entered, services and payments rendered.

    1 vote
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  7. would like the option to do either physical or digital gift card when checking out a client for gift card purchase

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  8. If patient doesnt have CC on file, Need missed appointment fees to auto add to next appointment checkout AND have a distinctive color/etc to flag staff patient has a balance. Very awkward right now. Have to notice there is a balance, pay it separately etc.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  9. since the most recent update to the reports, the date range functionality has an error in it. I see 2 different problems. When picking a date range by clicking on the dates on the calendar, it does not accept the dates that are entered. The only way to do a custom range now is to enter it into the boxes at the top of the window.

    Also, when running multiple reports for a specific time range(for example, the previous month), you must now enter the date range for each report. Previously, the date range would remain the same until you…

    2 votes
    How important is this to you?
  10. Consolidate the signature portion of the New Patient Forms to one signature instead of several at the end for them to sign.

    5 votes
    How important is this to you?
  11. We would like the ability to modify / add custom Line Item types to products and services. This way in reporting, we can filter by these custom types.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  12. Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.

    19 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  13. When commission calculations are done the backbar for the service should still be deducted.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  14. Some offers have virtually the same rules but different code name or eligible locations for tracking and would love to be able to duplicate an existing code rather than creating a brand new one

    7 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  15. We need the abililty to upload a pre-exisitng pdf form into the forms function that becomes fillable for clients to fill out and sign

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  16. Request: Ability to leverage dynamic variables (e.g., Studio name, studio phone number, etc.) within Forms & Charts so that one form can be leveraged across all locations but contain the studio's specific information when requiring a client to complete.
    Use Case: For multi-unit scaling purposes, they want to be able to have one form that all locations utilize, but they want the form to surface each location's specific contact information via dynamic field variables embedded within the form. When a studio goes to send a client the form, that studio's information is populated in the form. It is not scalable…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    1. Commission Control on Employee Discounts – The ability to limit or exclude commissions on services and products purchased with employee discounts. This would help maintain fair compensation structures while still offering staff perks.

    2. Minimum Purchase Requirement for Promotions – The ability to set a minimum spend before a promotion is applied (e.g., “Buy $200 in gift cards, get $50” would only apply when the full $200 threshold is met).

    3. Exclusion of Discounts from Being Combined – The ability to restrict specific promotions from stacking with other discounts (e.g., preventing a service discount from being combined with a retail promotion). This…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  17. Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  18. let us have the ability to create letters and send to certain clients, example: cancellation policy when they no show or arrive late.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  19. We have a prospect that needs to be able to associate 2 providers to a bill or membership.

    Example of the providers & use case:
    1. a selling provider (like an MD) that recommends a treatment
    2. provider that actually does the treatment (like a nurse)

    Goal is to be able to track who’s selling and providing treatment.

    • Requested by Laser Lounge (prospect)
    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  • Don't see your idea?