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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. When a client has multiple months past due allow options to choose to override or waive months as an exception per client basis. Also when the next charge date is moved in order to process multiple past due months give the option as showing active and not paused.

    1 vote
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  2. Currently, if you were to print a chart/form.. it does not print the clients name or any of their information. In order to have this information included, it has to be manually entered. Create a feature that will auto populate information such as name, date of birth, date of service, etc.

    4 votes
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  3. To quickly see next appts, add tags and notes

    3 votes
    1 comment  ·  Admin →
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  4. On an old booking platform, we were able to see if past clients had confirmed past appointments.

    4 votes
    1 comment  ·  Admin →
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  5. We have the same day confirmation text turned on but i wish there was an option to only send those to unconfirmed clients. right now the only option is on or off.

    3 votes
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  6. We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.

    Ability to see gift cards purchased for others in client profile
    Ability to see gift cards gifted to/from another client in client profile
    Ability to offer promotional gift cards (buy $100, get $50)
    Ability to share gift cards with other clients

    56 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  7. allow syncing of available appointments to ical (currently only possible with booked appointments)

    1 vote
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  8. A report specific to individual service providers that includes service total, product total, gift card sales, tips, sales tax, and payments; broken down into credit cards, cash, check, etc.

    1 vote
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  9. Please make the photos of the stylists bigger so that you can see their faces better. They are much too small to see clearly.

    3 votes
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  10. Instead of having to manually count up hours each day and add them all up the system should count up the hours and give us a total to be able to easily and efficiently do payroll.

    1 vote
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  11. Deactivate or archive an entire brand instead of having to click each individual product

    4 votes
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  12. Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.

    17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  13. I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.

    Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).

    Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.

    End of day automations; if no appointments…

    3 votes
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  14. 8 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  15. Need capability to be Able to see daily sales summary via mobile app

    13 votes
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  16. Prompt for gratuity for partial payments attached to group bookings.

    1 vote
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  17. Would like an integration with resortpass

    1 vote
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  18. Alerts if client/patient has a history of no-shows or cancels often.

    Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  19. If a message/text we send fails to send to a client, we should get some sort of notification so we can re send.

    4 votes
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  20. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    37 votes
    1 comment  ·  Admin →
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