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  1. We just added our first add-on! Yay. But we have discovered you cannot actually see that there is an add-on in the mobile calendar without clicking into the apt and reading carefully. This needs to be visual and bold.

    We are having reception leave notes to staff on top of their shift for the day in a block, but pls make some kind of add-on marker!! or they will totally be missed. Building it was easy though and we are excited by this option!

    3 votes
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  2. A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.

    3 votes
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  3. 2 votes
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  4. 2 votes
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  5. 3 votes
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  6. Please provide access to patient charts more easily- Double click on patients appointment and it will pull up?

    3 votes
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  7. Automatically sync and utilize Galderma Aspire Rewards.

    6 votes
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  8. There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.

    1 vote
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  9. 1 vote
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  10. 116 votes
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  11. With the improved retention, reports add client tags, and services name, so the report can exclude clients who are tourists, or clients who no call/no show and were charged late cancelation fees

    2 votes
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  12. We would like to be able to use that report to track a specific client group who comes to our spa.

    3 votes
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  13. I am trying to set up the quickbooks integration but there is NO TRAINING. quickbooks knows nothing and I can't get anyone on the phone to help to understand any of it. I was with my book keeper for two hours trying to figure it out.

    3 votes
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  14. Net service sales should exclude CC fees that have been taken out.

    1 vote
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  15. Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.

    1 vote
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  16. The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.

    2 votes
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  17. Custom macro in forms. The business wants to be able to identify what response they would like for each custom macro.

    This allows the business to have one main form for all locations and when this form is being signed at a specific location, it will populate that location's custom macros.

    3 votes
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  18. We recently had a customer dispute the credit card charge for a gift card purchase. Some form of option to block usage of the gift card while the dispute is worked out would be great. I can zero it out, but then if the dispute resolves in my favor I need to reactivate it and house the purchase. (this whole process screws up all kinds of reports)

    Some way of (preferably automatically) blocking that gift card from being used until the dispute is resolved would be very helpful. Or simply voiding the card when the dispute is created is another…

    3 votes
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  19. Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
    ie: mornings are for consults and afternoons are for treatments

    1 vote
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  20. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    15 votes
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