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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. When I click the calendar for a specific staff member, and then search for a service, it pops up services that that staff memeber doesn't offer. If you have already selected a calendar, and then picked a staff member (even if its their calendar we select it still makes you pick the staff memeber) but then it shows EVERY service we offer when searching. We constantly run into staff members booking the wrong services with the wrong time and pricing for them if some services have the same or similar names.

    1 vote

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  2. Please have the ability for all sales (product and service) to be able to be paid directly to the person selling rather then the main account

    1 vote

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  3. A section to see provider's private calendar link and add outside calendars as well

    2 votes

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  4. Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.

    Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!

    2 votes

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  5. Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.

    2 votes

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  6. When we add another service at check out, there should also be a time slot option and then those services should be added on the Calendar as well for history. At checkout, it shows the new added service but on the Calendar it remains as is.

    1 vote

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  7. When needing to uncheck employees for the day, it would be nice if the menu STOPPED jumping back to the top after every click. Let the window be static until the user closes it.

    1 vote

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  8. Offers currently don't allow much wiggle room. For instance we'd like to offer $50 off gift cards of $250 or more, however when we input the $50 off it will take that off every gift card purchased regardless of the amount. There needs to be more rule ability for businesses to maximize the offers they have for clients.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:

    1/1/25- Laser Hair removal Chin, upper lip and legs..

    instead of

    1/1/25- Advanced charting

    2 votes

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  10. We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.

    2 votes

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  11. A custom laser package sale may not happen upon their in-person consultation. The client may leave with a quote sheet and decide to complete their purchase at a later date. In this case, it would be great to be able to revisit that open order from their profile when they call back to avoid needing to search for it via the Sales tab

    6 votes

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  12. We use reports to categorize & pull past clients in order to follow up with them. It would be much more convenient to add a category/ability to customize report to add their contact info to the reporrt. As of now, you have to copy/paste the name or click into more details.

    3 votes

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  13. Additional webhooks that can help better accommodate for custom appt reminder frequencies

    1 vote

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  14. It would create a more cohesive brand and user experience to be able to customize what forms look like to clients, especially when surfacing in a custom app. Otherwise, an iframe must be used to embed it anywhere outside the standard flow.

    1 vote

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  15. When a refund is issued on Boulevard, the system should automatically revoke any applied vouchers and deduct the corresponding points from the user's account. This ensures that the refund process is seamless, and there is no confusion or discrepancy regarding the voucher or points balance.

    1 vote

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  16. Make sure confirmation emails are not going out for old appointment dates/times that have been changed.

    1 vote

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  17. 6 votes

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  18. The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
    Maybe add a next page button so we can still have record of all appt notes.

    2 votes

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  20. I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.

    I need this to hold my staff responsible for collecting it as well.

    2 votes

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