6307 results found
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rx photo please take a look at there platform. The girls do not want to use your platform because they say it is more time consuming.
Rx photo the employees are saying that there platform is more user friendly. We use boulevard for all new forms, signatures. But when it comes to keeping record and looking up past forms, pictures that are saying they would rather use Rx Photo. Thanks
2 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.5 votes -
Product Display
When we add products to a client ticket we cannot see the full name. And when we add product it moves to the top and we get lost. The entire product system is very confusing and overwhelming. As I am sitting in a staff meeting we are realizing we are all frustrated by this. Can we make this a more visible and smoother transaction.
2 votes -
Have an Alert flashes when Client does NOT have a credit card on file
At the very minimum, allow for a tag that would show when a client does not have a CC on file.
175 votes -
Implement QR Codes for quick checkout
It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.
1 vote -
Customize Loyalty Points redemption to adjust full price for taxes
Ability to customize redemption totals so that clients can still be responsible for the full tax amount for product sales being redeeemed
3 votes -
Create sale for only retail products in Professional App
Option to create a sale within the Professional app for retail products when the client doesn't have an appointment
4 votes -
set number of payments with memberships
We have several different membership options and we cannot set an end date. So we've had to refund if we miss canceling it at the term end. Right now it just goes month to month continuously. NEED term limits and end date selections
2 votes -
Downloaded reports have usable data
Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00
Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.
6 votes -
1 vote
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Pop up alert option
Create a pop up alert option as a reminder in a clients chart
4 votes -
"No appointments available" for request through online booking is extremely explicit.
I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.
It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.
Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…
4 votes -
Ability to close out all messages at once
The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.
19 votes -
Create deposit and prepaid service credit in addition to account credit
We rely heavily on memberships here and it can be hard to differentiate credit in the dashboard - it'd be great if deposits and prepaid services could be added in a different way to the dashboard than account credit to ensure the account credit isn't being misapplied.
2 votes -
Enable editable effective date for custom commission override
Please allow us to have 'effective' dates that are editable for service commission overrides like you can for standard commission rates set in the 'Compensation' tab.
2 votes -
Online Booking Name Input
Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.
3 votes -
Set Service Commission Levels at a Company Level and Individual Locations Can Adjust For Their Locations If Needed
We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.
2 votes -
Expanded Reporting
The business wants to be able to run reports on new clients specifically who are coming in for their first appointment so she can create a welcome bag.
2 votes -
Ability to include add ons in the mobile app
Have the ability to schedule add on services in the mobile app.
33 votes -
At times clients say they do not receive SMS from us. I do understand there sometimes is carrier blocking, but it would be nice if BLVD show
.... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.
10 votes
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