Skip to content

Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7210 results found

  1. Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Text or email client when they are due for an appointment--ie 3month tox appointment

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future

    64 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  13 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We need a 2nd line solely for marketing. It is confusing guests with messages and promos plus some said STOP to the marketing and turned everything off. Auto messages fail then and they get annoyed. May be best to have a dedicated marketing text line (that is also 2 way BTW).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
    Whenever I have to work with it we have to call chat to explain our dollar amount set up.

    There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.

    It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to place notes on calendar that do not block online booking

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. With the new referral program released, it would be nice to add this link to the confirmation texts and emails.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Enhance the "Referral Sources by Client" report by implementing a filter option to display only new clients. This feature would allow users to easily identify and analyze the referral sources specifically for newly acquired clients, providing valuable insights into the effectiveness of various marketing channels for attracting new business.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?