7196 results found
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Message among staff and provider
be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only
2 votes -
give the option to copy notes from appointment to client profile
When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also
1 vote -
Allow the automatic away message to be turned off or paused from the message tab
The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.
1 vote -
Remove "custom" option for online gratuity
We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"
3 votes -
Allow confirmation and reminder texts and emails to include a link
With the new referral program released, it would be nice to add this link to the confirmation texts and emails.
3 votes -
Add a filter to the "Referral Sources by Client" report to display only new clients
Enhance the "Referral Sources by Client" report by implementing a filter option to display only new clients. This feature would allow users to easily identify and analyze the referral sources specifically for newly acquired clients, providing valuable insights into the effectiveness of various marketing channels for attracting new business.
4 votes -
create client profile from messages
When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)
7 votes -
Reschedule report
Need to be able to locate specific appointments that were rescheduled on a particular date. Search date and be able to see all appointments that were originally scheduled on that day.
6 votes -
Review Request Customization
Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.
2 votes -
Fix the audience default that is 24 months
There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.
Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.
1 vote -
Specific Schedule Page View URL Links
Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).
1 vote -
Option to allow "Finishing Time" to be double booked
We would like a Feature where the stylist can opt to allow their finishing time to be double booked
1 vote -
For extra security measures when purchasing gift cards, a drivers license needs to be attached for verification.
For extra security measures when purchasing gift cards, a drivers license should be required with a link provided to submit their driver's license that gets linked to their account with verbiage to include they will need to also provide identification at the time of their appointment along with the original credit card they used.
1 vote -
add voucher quantities to Voucher Liability Summary
It's great to be able to see voucher values that are redeemed at the same or other locations and would be just as valuable to see the quantity of those vouchers as well.
1 vote -
virtual invoicing for account credits
virtual invoicing for account credits
3 votes -
pin forms to top
Pin certain forms to the top of forms list
Also pin certain photos to the top of the gallery3 votes -
Cancellation Report to clawback commissions when its a specific cancellation reason
Requested by Simplicity Laser, Strategic Prospect
7 votes -
members only services
limit the ability for services to be booked by only specific clients, such as clients who have a membership. Some of our services are for members only and we do not offer them to non-members. However, currently either anyone can book the service online or none of our members can book the service online.
6 votes -
Non-admins who can edit timecards shouldn't be able to edit their own
Managers have access and should be able to edit timecards for service providers and other non-management employees. They should still not be able to edit their own timecards - this should be left to Admins only.
3 votes -
Save photos to profile from message thread
The business wants to be able to save the photo to the client profile from the message thread on the clients profile.
12 votes
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