6291 results found
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Service Provider should received notifications when there's a change to the schedule
Service Provider should received notifications when there's a change to the schedule
5 votes -
Outstanding Forms List
The business would like to be able to view a list of clients who have or have not completed any client forms.
Right now you can only view on an individual basis through the client profile.
14 votes -
Include 50% charge policy in automated texts
We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.
23 votes -
giftcard with Expire dates
Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date
3 votes -
Forms/Charts Data Migration
Data migration
3 votes -
Change appointment tile color in Front Desk tab for each appointment stage
It'd be great if the appointment tiles in the Front Desk view changed colors depending where the client is in their appointment process so that receptionists can easily identify what stage the client is in.
2 votes -
Adding new product, adjust quantities desired in stock
Please make adding a new product more streamlined to do everything on the first screen. Our inventory has been wrong due to "quantities desired in stock" being a sepate screen with no prompting to adjust. It automatically sets it as 0 so when we run out of the new product, it doesn't show up as "out of or low stock"!
5 votes -
Packages at checkout
All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.
6 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
21 votes -
Remove time zone from reminder texts
Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!
1 vote -
not being able to checkout appointment after a refund
Allowing the appointment to be available for checkout again after doing a refund. EX. A client gave $100 in cash and rest on card. The appointment was checked out in full with cash by accident. The remaining was refunded and we could not re-open the appointment for checkout on card. If a refund is done on an appointment, you should be able to go back into that same appointment to properly check it out, instead of creating a whole new appointment.
1 vote -
Ability to use voucher from mobile app
Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.
2 votes -
The ability to checkout services without the services being performed the same day
The ability to checkout services without the services being performed the same day
2 votes -
Setting that when last user clocks out on a dashboard instance that it automatically logs out as well.
This would be to make sure that when the next person comes in the morning that they are using their account in order to do things. Often we accidentally use whatever is logged in and this causes poor record keeping.
Caveat would be an admin/manager clocking someone out and getting kicked off, perhaps an available bypass; "there are no users clocked in, Boulevard will self log out in 10 seconds unless you would like to bypass this"
1 vote -
A way to manage when services are charged differently. Managers need quick and visible way to see pricing exceptions
Sometimes staff will manually adust prices rather than apply a discount or an offer. It would be instrumental in analytics if there was a UI element that showed upon glance at a calendar view which checked out appts had any form of discount/offer/adjustment for a couple reasons:
When a service price should be updated to reflect what we are charging instead
When a staff member is discounting improperly or not to SOP
When a staff member is violating pricing agreements
When some issue occurred and a manager should follow up with staff on whether something poor with the service occurred…1 vote -
Disable auto text responses
We do not use the text feature and I cannot remove the "REPLY YES TO CONFIRM" message in the auto text. Even though I've typed in the additional message of "DO NOT RESPOND TO THIS TEXT IT IS A ONE WAY AUTO TEXT SYSTEM" we still get clients who don't read and disregard this. We have our own studio iPhone. The whole auto text and reminders need severe improvement and further flexible customization options.
1 vote -
Membership Funds Roll Over if Not Used
Our clients pay $99 monthly membership fee and get access to different services. However, if they don't come in that month rather than just losing their money we'd like to be able to bank the $99 for them to use towards other services in the future. It could be applied to products, injectables, a future service, etc...
1 vote -
When putting a client on a membership that is a monthly reoccurring payment, instead of options for vouchers & subscription do account credi
Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.
3 votes -
Multiple Appointments and Pre-booking Guests
When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.
1 vote -
gift certificates
Boulevard desperatly needs to update the Gift Card client experience. More options with fun templates to chooce from..and redeeming should not be so wonky. I used spa boom before and it was really seemless
3 votes
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