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6244 results found

  1. When rescheduling a client we should get a notification , or if the client gets reschedule to another stylist the new stylist should also g

    3 votes
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  2. Tag multiple salespeople in a sale

    We would like to be able to tag two employees with a sale rather than being limited to one.

    4 votes
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  3. Account Credit indicator Color

    The green oval that is used for account credits is always green and my reception misses sometimes when a client has an account credit. When there is no balance on the account credit that oval should be red or another color. When checking out staff will notice the color change for those who have credits with an account balance. That or the other suggestion of a popup would be ideal. From a programming standpoint I think it would be faster to have the color change to red when balance is zero.

    21 votes
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  4. Collect Birthday when booking

    I would like to be able to utilize the marketing feature to send clients birthday emails and discounts but I can't do this because birthdays aren't collected when a client creates their profile. I would like this to at least be an option for them when online booking.

    12 votes
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  5. Ability to Change Discount %'s

    The business would like the ability to change the discount %'s to be custom amounts.

    6 votes
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  6. SMS View Usage Reports

    Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.

    5 votes
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  7. FIX THE AUTO REMINDER SYSTEM

    This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…

    8 votes
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  8. Marketing Templates

    The business would like a better/ wider range of templates to choose from for Automated and One-time blast marketing emails.

    15 votes
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  9. Liability Waiver form

    I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.

    2 votes
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  10. Service Bundles and Day Spa Packages

    Service bundles - have the ability to have multiple services in one service booking, and for the services to be with different service providers.

    i.e. "pamper package" books services in package back to back...
    10:30am mani - SP 1
    11am facial - SP 2
    12pm massage - SP 3

    78 votes
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  11. Moving appointment after check out

    You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    40 votes
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  12. Admin notifications for membership renewal

    Please allow us to be notified for all membership purchases and renewals

    2 votes
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  13. Add column for expense note to register closeout report

    I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping

    2 votes
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  14. Printable Product List

    It would be a huge help to manage our products if we could print an entire list of our inventory.

    2 votes
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  15. Allow RSVP's through One Time Blast

    It'd be really helpful if we could allow clients to RSVP to events through one time blasts to allow us to easily reserve spaces for them during events.

    2 votes
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  16. Custom Booking Options on Overlay

    Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours

    4 votes
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  17. Duration of appointment in email confirmation

    Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!

    5 votes
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  18. Apple pay needs to be added as a form of payment

    so many people walk in and try to book an appointment for the next day and they don't have their card on them and suggest apple pay but we don't have apple pay so i think it would quicker and more efficient if apple pay was a form of payment.

    2 votes
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  19. Please add tags next to client name when you use "New Appointment" button

    From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
    Thank you

    1 vote
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  20. need to be able to refund clients without having to go through orders

    We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?

    1 vote
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