Service Bundles and Day Spa Packages
Service bundles - have the ability to have multiple services in one service booking, and for the services to be with different service providers.
i.e. "pamper package" books services in package back to back...
10:30am mani - SP 1
11am facial - SP 2
12pm massage - SP 3
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Deb Durrant commented
Please instruct your engineering team to develop a feature that allows customers to book multiple services with different providers. When customers select their spa day package, they should be able to choose the starting time for the first service. The Boulevard platform should then automatically schedule the remaining services with the appropriate service providers in the background. Customers should not have to put in additional effort to create their spa day experience on our website. This feature is standard in the industry on other platforms and needs to be developed as soon as possible.
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Kylie Brown commented
There needs to be a better way to book packages (such as a Massage and a facial) instead of having the client have to book each part of a package individually. We can't put them as add-ons because the service tech is different for each service. We face so many issues where a client hasn't booked one or the other and our name of the packages has to include a long description to get them to book the other half. Please fix!!
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Patrick Mammay commented
Really need to combine the Membership features (Sharing), Vouchers(pricing discount packages) and pre-paid Units into one feature.
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Teresa Staggs commented
We offer "Spa Packages" where multiple services with varying service providers are grouped together in one reservation on the same visit/ same client. We name these packages and the client books by that name. Currently, we schedule each service as individual session and the client is charged per separate session and it is very disjointed, especially on their receipt. This doesn't allow us the ability to charge a set package price, but rather each individual service has to total the package price, or we manually adjust prices on one service so it matches what was advertised as the total package price. This creates issues on the reporting side. We are former Booker clients and that platform gave us the ability to create and schedule "spa packages" and it was extremely helpful in our busy spa.
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Jessica Johnston commented
This would allow clients to book a package (multiple services for one day), as a package. For instance a massage, facial and sauna session named DAY PACKAGE at a discounted rate, under that name.
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Duanne Perez commented
It is very deceiving that a client is clicking through "individual appointments" to buy packages, products and memberships. I have had several clients buy packages without realizing that the appointments weren't booked for those specific services. Especially when other services are scheduled. They are assuming the services included in the package were booked as well.
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Jessica Johnston commented
We offer packages at a discounted rate. Currently, when booking a package for a client, you have to book each appointment individually and then note which package the client has booked. When the client receives their confirmation letter via email, it shows the full amount for the package and we want them to see that discounted price to avoid any confusion. Also, when we check the client out for their package, we have to apply an "Offer Code" which then discounts the treatment. We want to find an easier and better way to book these packages. Maybe BLVD can create a section for packages? This will also help our employees with commission and an overall ease for booking these packages.
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Daly Wolfe commented
We usually have packages for guests around the holidays that include several services. Would like a way for me to bundle services into one appointment other than booking everything separately like usual. After holiday season we are going to have several appointments booked for our packages purchased for the holidays. It would be nice to have them available on the online booking as well.