7209 results found
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email creates duplicate accounts
PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.
5 votes -
more streamlined process for shareable membership perks
Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.
4 votes -
There needs to be a notification when an appointment is moved from one day/time to another day/time
We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.
5 votes -
New Payroll report that include all services commissions, Tips and retail commissions
I would like if we could have one report that inludes all the commissions from services and retail plus gratuities. Right now we just have the summary report which does not have any details. We have to send many report to each technician instead of one.
6 votes -
1 vote
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Front Desk Dashboard Deletions
We should be able to delete invoices from the Front Desk Dashboard. Clients change their minds after invoices are created. If we could delete it from the Front Desk Dashboard it would save a large amount of time and confusion at later dates.
1 vote -
Business charge on $0 service
Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.
3 votes -
Itemized reports for specific offers/discounts
We need to be able to run a report for specific offers/discounts and whose account they were applied to.
2 votes -
Being able to send invoices with several lines for multiple payments.
Being able to send an invoice with several lines for multiple payments... would be great!
9 votes -
Group booking changes and improvements
Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.
It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…
3 votes -
Loyalty Points Redeemable Dollar Amount Shown
Mosaic Hair Studio would like to see the dollar amount associated with points available for redemption prior to checkout.
3 votes -
Referral field for the form needs to have the ability to automatically add a referring clients name.
Currently, the Referral field has no option to collect a referring clients name. You have to collect this separately and then add it to the clients profile in order to use it as a reporting data point. Boulevard, overall, needs to work on a referral reward program as part of its internal marketing.
3 votes -
gift cARD
Gift Card browse option by date.
6 votes -
Inventory gets updated as a purchase order is completed.
It would be nice if inventory was updated as the purchase order is completed in the system. Everything is out of order and it takes a long time to go in and add the received stock.
1 vote -
We really need to be able to adjust a side by side photos. Zoom in and out to make sure they are same distance.
I have never worked with a system that does not allow you to match up side by side photos and zoom in and out. Your function to do a side by side is truly not a function without this capability.
4 votes -
No booking when therapists aren't scheduled
Not allowing in-house booking on days therapists AREN'T actually scheduled on the books. Or online booking from clients when the therapists books are not open. This causes more confusion and more work/missed appointments/losing money for business.
1 vote -
auto tag clients
Automatically tag a client when a product is purchased.
We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.
Thank you
11 votes -
Client ID
Need Client ID numbers so that we can order labs. Right now we have to either have an ID number or SS number and we don't want to store SS numbers in this system.
2 votes -
Fix Images
Every time a new mark up image is started, it saves another image that is not marked up.
2 votes -
Change membership reports so that they don't show under retail sales
Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.
5 votes
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