7186 results found
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Can we have the option of not contacting the customer on the app version, like the desktop version gives
Can you please give the option to book an appointment on the app and not contact the customer? The desktop version offers this option.
1 vote -
notification for inspo pic upload
When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.
1 vote -
Alle Payment Adjustment
Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.
1 vote -
Mobile form/document/png upload on BLDV app from mobile device
This would allow us to upload photos, documents and such to clients profile from the convenience of our phones to make some documenting quicker and more efficient.
1 vote -
Conditional logic on forms
There should be a way to have other fields open when you select a specific answer. For example, there is a question about whether this is there first time visiting the clinic, if they answer yes then they would get additional questions provided versus someone who has chosen no and already answered more of the client intake questions. There are many use cases for having this functionality.
6 votes -
Ability to manage waitlist appointments in bulk
We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.
Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!
5 votes -
3 votes
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Allow clients and stylists to modify their appointment on a mobile device to enable add on or change, (or cancel with in the window)
From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel
1 vote -
Email / Text notification to office manager email for all patient bookings
Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.
1 vote -
Allowing Referral sources to be specific
In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.
1 vote -
Add purchase limits to offer codes
Right now there is no limit to how many transactions can be performed using an offer code. Some businesses only want the client to be able to purchase a discounted gift card once but there is no limit currently to how many they can purchase.
16 votes -
Ability for Staff to Create and Modify Forms without Business Manager Access
The business would like specific staff to be able to build forms but not have them have access to all business settings.
15 votes -
Permission: Cancel a membership
Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST
2 votes -
2 votes
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Report details on Blasts
When viewing the report details there should be a way to identify those clients that acted on the blast. I do not see a way to verify/see who is responsive. For example: if I am being charged $2 for each responsive person I should be able to see who they are.
2 votes -
Add any photos that are texted in to the patient gallery immediatley
Please add any photos sent by patients into their charts. Occasionally we receive sensitive content
7 votes -
Bank of Service Templates to choose from
I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.
1 vote -
FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!
FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!
1 vote -
invoice for missed appointments
having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.
28 votes -
Enhanced Payment Reports with Service Details
Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.
Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.
2 votes
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