6542 results found
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Show SKU, UPC, Size, or price in adjust quantities tool for products
I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.
7 votes -
Client Check-in without Phone or Email
Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.
5 votes -
SET PRICE TAG
When a client has a set price that will always be the same for a service and staff, a symbol next to their name and that service will appear.
3 votes -
3 votes
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Location restrictions applicable to Professional App
Need to restrict locations able to be viewed from the Professional App to just the location the individual is assigned to in the dashboard
2 votes -
Receipts should not include full name of person who operated the transaction.
This is a lot of information to hand to a random client.
2 votes -
Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
48 votes -
Alert to tell front desk when a client hasn't received services from a category
Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available
2 votes -
Option to turn off discounts now that offers are available.
I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.
1 vote -
Upsell Pop-up on Booking Widget
Per client: "We just added blow drys as a service to our menu but we want to make it so when the client books a haircut they ask if they want to add a blow dry as an additional service."
2 votes -
Remove a gift card from a client's profile
Using gift cards for vouchers so the gift card has $0 on it, but there's no way to remove that from the client's profile
2 votes -
Report showing return clients per stylist or Refine search filter
When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well
3 votes -
Should be able to "undo confirmed" and "undo arrived" on/from calendar view.
Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…
13 votes -
Commission on Membership Voucher Services
We are launching a membership like this:
$108/month
4 lash refills per month
Any technician
10% off regular fill price
10% of products and all other services
40% of full sets
35% of full sets by Master Technician.
The problem right now is you work out commission at the PRODUCT level for Memberships, not the SERVICE level. I need each Service Provider to get paid for their service even if the client has purchased a members that renews vouchers each month.
18 votes -
For notification activity when not on the clock, save notifications for when clocked on or schedule resumes to come as a large batch.
This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".
Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…
1 vote -
Accounting / Reconciliation Report
Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…
4 votes -
Service charge percentage vs dollar amount
It would be much easier to assign a percentage vs a dollar amount since i have varying levels of stylists
4 votes -
Searching a stylist's name for their availability
It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.
1 vote -
Freeze header for schedule view
with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?
7 votes -
Remove or hide inactive merchant accounts
I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.
2 votes
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