6542 results found
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Allow Ctrl+Clicks of view orders and other dashboard buttons to open in a new tab.
When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.
I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)
3 votes -
3 votes
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Option for owner to receive an email for each transaction
On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed
2 votes -
Remove "Include a message" from self-booking
There's no way for stylists to receive these messages without checking their emails or viewing the web app. If there's not a notification for this we'd rather have this feature removed so clients aren't assuming we've received the message
3 votes -
Intake forms process for walk-in appointments
Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.
18 votes -
it would be nice to be able to track bookings
just like the cancellation list have a booking list so you can see who has been booked. easier to track for newer employees. :)
3 votes -
Option for a product only sale outside of the Sale page
There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.
5 votes -
Offers and Discounts Beta Report
Offers and Discounts Report - Include Service Names, Discount Reason, Discount Total by order or day, Service Names, Service Count, Gross Sale, Net Sale, Sale Tax
1 vote -
Suggested Products Should Show in Product Only Sales
If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.
6 votes -
More icons on appointments
Would like an icon on appointment itself under Calendar page to reflect:
Prebooked appointments
Return Request - similar to the heart symbol, but for returning clients
Alternate - Second choice (if first stylist isn't available)
2 votes -
Food & Beverage
Spas who want guests to be able to order a la carte F&B during their service
1 vote -
Ability to view ratings for staff that has been deactivated.
Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff
5 votes -
If clients self prebook and leave a set tip, the tip deletes if appt is moved to another staff
The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…
3 votes -
Forms: Allow "Yes" answer to trigger the next question to be required
In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.
This is common with "If yes, please explain" or "If yes, on what date?"
1 vote -
New verbiage at online checkout
We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.
There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded
7 votes -
Vouchers need to appear in the left column to be able to check out clients.
I have clients that have tanning packages. I need to be able to see the voucher at check out, instead of having to write it off under "other" then go to to the clients account and look at payment methods.
1 vote -
Include Service Provider Name along with client name for each appt within the Front Desk View
it only shows the client's name
1 vote -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Disable help chat for certain privilege groups
Staff in specific privilege groups need to address their questions to managers prior to Help Chat.
3 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes
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