Settings and activity
29 results found
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42 votes
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Rhet Happel
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An error occurred while saving the comment Rhet Happel
commented
For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter pricing for each appointment.
Adding an option to hide prices in online booking would encourage clients to schedule consultations, understand the service’s value firsthand, and receive tailored pricing—while also streamlining checkout and protecting businesses from competitors using public pricing to undercut rates.
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22 votes
An error occurred while saving the comment Rhet Happel
commented
Still waiting... Come on Boulevard
An error occurred while saving the comment Rhet Happel
commented
Bump
Rhet Happel
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62 votesRhet Happel
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385 votesRhet Happel
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817 votesRhet Happel
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11 votes
An error occurred while saving the comment Rhet Happel
commented
Oh wow look. Another great "idea" that should be a standard feature for Med Spas that has been ignored for over 4 years... What a surprise! Would be nice to send lab results. Why even recruit medical spas when you ignore a HIPPA compliant messaging request for this long?
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424 votes
An error occurred while saving the comment Rhet Happel
commented
How long is this going to be waitlisted??? I have seen the waitlist tag on other ideas for YEARS... The current system is a violation of MEDICAL COMPLIANCE for all med spas who have estheticians that depend on tips. We need to be able to turn gratuity off for medical services and/or medical providers while leaving it on for estheticians. This is so important. Please fix now!
An error occurred while saving the comment Rhet Happel
commented
Boulevard urgently needs to address gratuity controls. The current all-or-nothing setup is not acceptable for any medical spa operating legally and professionally. Gratuity prompts cannot appear for medical treatments or licensed medical providers, yet they are required for esthetic services. At this time, your system forces businesses like ours to either violate medical compliance standards or remove gratuities entirely, which is not a workable option. We need the ability to turn gratuities on or off at the provider level and the service level. This is not a convenience feature but a compliance requirement, and it needs to be prioritized immediately.
Rhet Happel
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40 votesRhet Happel
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93 votesRhet Happel
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4 votesRhet Happel
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677 votes
An error occurred while saving the comment Rhet Happel
commented
I agree with everything being said. The endless 5 star reviews on Boulevard mean nothing. Nobody completes the extra step to provide the Google Review. They all quit after the first review (I don't blame them). I want ALL of the reviews to be public on google. I understand the thought process... Provide a place for unhappy people to vent privately first. However, I've never even seen a negative review on Boulevard! The precaution is not worth it. Please allow us to choose google reviews first!
An error occurred while saving the comment Rhet Happel
commented
BUMP
Rhet Happel
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910 votes
An error occurred while saving the comment Rhet Happel
commented
The Duo credit card reader is currently down system-wide, and support has confirmed this is a known issue under active investigation. This creates an immediate operational problem: patients are being seen today and cannot pay at checkout due to a platform-wide failure outside of our control.
Given this outage, functionality needs to be enabled or rolled out immediately! This feature was never critical when payments were functioning normally, but today’s situation highlights why it’s essential. This needs solved NOW.
Rhet Happel
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5 votesRhet Happel
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75 votesRhet Happel
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142 votesRhet Happel
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85 votesRhet Happel
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8 votesRhet Happel
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346 votesRhet Happel
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366 votesRhet Happel
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301 votes
An error occurred while saving the comment Rhet Happel
commented
Boulevard urgently needs to address gratuity controls. The current all-or-nothing setup is not acceptable for any medical spa operating legally and professionally. Gratuity prompts cannot appear for medical treatments or licensed medical providers, yet they are required for esthetic services. At this time, your system forces businesses like ours to either violate medical compliance standards or remove gratuities entirely, which is not a workable option. We need the ability to turn gratuities on or off at the provider level and the service level. This is not a convenience feature but a compliance requirement, and it needs to be prioritized immediately.
Rhet Happel
supported this idea
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It's been over a year and we have received so many upvotes for this. You can easily toggle off pricing information on or off for reminder emails... You should be able to add the same toggle for the booking widget. We're not reinventing the wheel here... just asking for a toggle. The pointless updates in other areas are so frustrating when we are suggesting easy updates with positive feedback from multiple people. We get ignored for years, if you can't implement our suggestions, hire more people from IT. It shouldn't feel like we should be begging for years. Be better Boulevard... This is so disappointing. Customer service is nonexistent. I'm sure nobody will even read this.