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22 results found

  1. Feedback on Voucher Update

    13 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Sara Sarraf commented  · 

    It is a complete nightmare !!! Nothing is adding up/ The vouuchers are for PREPAID services and now it seems as we are making money. we have to manually subtract everything and accounting is a nightmare for us. why change something that was working just fine ?? I have contacted support and multiple people and no one is understanding the issues it has created even thought they seem to think its better. Clients are receiving email receipt with a random fee and we are getting calls daily.

    Sara Sarraf supported this idea  · 

  2. Voucher Redemption - Should NOT Zero out all items on ticket

    22 votes
    1 comment  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  3. Apply business charge when a voucher is used

    12 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  4. Late cancel/no show email

    689 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  5. Require new credit card to book online if existing card is expired

    421 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  6. Allow us to mark messages as unread

    141 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  7. online booking

    148 votes
    9 comments  ·  General  ·  Admin →
    How important is this to you?
    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.


    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

    Sara Sarraf supported this idea  · 

  8. Make the chat box moveable on the screen. Huge help!

    127 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  9. Create links that we can send to clients to capture CC info

    799 votes
    Waitlisted  ·  61 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  10. Highlight no-shows in red in patient history

    333 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  11. Merging appointments for the same client

    196 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  12. Notification for rescheduled or changed appointments

    493 votes
    Waitlisted  ·  79 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  13. Deactivating Staff - Show WHERE the remaining appointments are

    301 votes
    Scheduled  ·  10 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  14. client checkout needs to be reflected with discounts and account credits (iPad)

    565 votes
    Waitlisted  ·  53 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  15. Leaving Notes in App

    11 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  16. Waitlist Notes

    8 votes
    0 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  17. Automated Pre and Post care instructions to be sent out with select services

    237 votes
    Waitlisted  ·  27 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  18. Sort Client Notes Newest to Oldest

    19 votes
    1 comment  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  19. Edit notes

    47 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 

  20. Visible appointment notes

    32 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Sara Sarraf supported this idea  · 
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