Deactivating Staff - Show WHERE the remaining appointments are
When DEACTIVATING STAFF, it will show that the staff member has an upcoming appointment, and that continuing to deactivate will not cancel the appointment, but may hide it.
PLEASE make it so that we can find WHERE this appointment is. Dates. Times. Etc. It's crazy to look around and still not find it. Sometimes it several months into the future.
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Marisol Garcia commented
This has been an issue because I have changed the email in hopes the fired stylist wouldn't have access to my salon books while we make the accommodations for the clients that are left and found out three weeks later the old stylist had full access to the books and would check up on formulas at her leisure. Deactivating doesn't give access to see appointments which is frustrating so thought changing the email would be efficient enough, WRONG!!!
I now know that is a MAJOR issue because I lost a lot of money due to it. I made a new “role” named it “transition” set it to only usable in this IP address which is the salon address. I deactivated it to disconnect the old stylist then reactivated it and set it to my new named role and it gives us the time to move everyone accordingly.
Hope this idea will help someone from losing lots of money!!!
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Nicole Jordan Hubert commented
AND please keep those appointments on the screen from the past! Sometimes we want to review past appointments for a deactivated stylist but cannot see them on the schedule!
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Debby Gibson commented
I have had this happen and the appointments have disappeared , ITS bad !!! great solution , we actually made a category of no longer works here, when I change staff so I dint loose apts
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Jacy Bergeron commented
When dealing with this I will go in & remove their schedule from their last day on & pull a report of their staff schedule for the next year (or depending how far out your biz books out) then I will download that report & reach out to those clients from there. Then they can't be booked past their last day & you can still see the appointments that are remaining you need to reschedule then deactivate or lessen all the permissions after you handled those clients.
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emily witko commented
this function is odd but ive gotten somewhat of the hang of it. just feel theres a better way to keep some things we need to know and easily erase the others. i would love to clean up some of our histroy of staff before i understood how to get rid of appointments. because i didn't erase all appointments guests get emails for people that don't work here any more. like i said i don't have the answers just feel this function needs some love.
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Ben Stevens commented
The whole way that deactivating a staff member removes all upcoming appointments and all previous history from the calendar is frustrating. At a minimum it should keep historical appointments on the books just for reference. Often a calendar view is the only way to get some information, and it is missing when a staff member has been deactivated.
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Jeremy Shieh commented
This makes it impossible to look at previous schedules to conduct business properly. So we must leave staff "active" but with degraded permissions. Please allow for deactivated but still show on retro schedules!